Benefits:- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Training & development
Job Title: Server Assistant
Location: Santee, CA
Position Type: Part Time
About Us: The Heritage Steakhouse is East County’s first premier, upscale dining destination known for its innovative menu, craft cocktails, and its commitment to service. We are dedicated to creating unparalleled culinary experiences and fostering a culture of excellence while bringing something new to the community.
Job Summary: In a fine dining setting, the server assistant role is far more technical than a busser in casual establishments. We are searching for an employee who will be responsible for maintaining a seamless, elegant atmosphere through silent, precise service and rigorous attention to etiquette. This position requires prior service knowledge and team dedication.
Key Responsibilities:
- Formal Table Etiquette: Adhere to strict service protocols, such as the "open hand" method (never reaching across a guest) and specific rules for serving from the left and clearing from the right.
- Precise Table Clearing & "Crumbing": Remove used plates after guests at the table have finished their courses, use a "crumber" tool to discreetly sweep breadcrumbs from the table linens.
- Silent Service & Table Maintenance: Maintain tables throughout the meal by clearing empty glassware, replacing soiled silverware between courses, and replenishing linens without interrupting guest conversation.
- Water & Bread Service: Actively monitor and refill water glasses and serve artisanal bread according to specific house protocols.
- Expert Resetting: Prepare tables for new guests with "impeccable" precision, ensuring silverware is perfectly aligned, glassware is polished and smudge-free, and linens are centered.
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Polishing Glassware & Silverware: A significant portion of "behind-the-scenes" work involves hand-polishing every piece of cutlery and glass to ensure a high-gloss, spotless finish.
- Professional Presentation: Maintain an impeccable personal appearance, including a spotless, pressed uniform and meticulous grooming, as our professionalism sets the tone for the entire atmosphere.
Requirements:
- Experience: Minimum of 1-2 years in full service restaurant
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Communication & Interpersonal Skills: Must excel at clear, courteous communication with both guests and internal teams.
- Keen Attention to Detail: Every small detail, from the alignment of silverware to the setting of a table linen, must meet rigorous standards
Base Pay:
$16.90+ Tips