Financial Service Representative - Crossville

This role is responsible for providing exceptional customer service while handling a variety of banking transactions and assisting customers with account services. Assist customers with online and mobile banking, PIN/password resets, bill pay setup, and troubleshooting.

Financial Service Representative (Bank teller)Schedule: Full-time
Mon-FriHours may vary based on branch needs
A local bank is seeking a professional and customer-focused financial service representative to support daily branch operations in Crossville. This role is responsible for providing exceptional customer service while handling a variety of banking transactions and assisting customers with account services. The ideal candidate will have prior cash-handling experience, strong attention to detail, and the ability to communicate confidently with customers. 
Responsibilities

• Provide courteous, accurate, and efficient customer service
• Process customer transactions, including deposits, withdrawals, and check cashing
• Record and balance transactions; reconcile cash drawers daily
• Count, package, and maintain currency accurately
• Exchange foreign currency when applicable
• Promote and educate customers on bank products and services
• Maintain strict confidentiality of customer and financial information
• Collaborate with other bank team members to ensure smooth operations
• Assist customers with online and mobile banking, PIN/password resets, bill pay setup, and troubleshooting
• Ensure compliance with bank policies, procedures and security standards

Requirements

• Previous banking experience required
• Minimum of 1 year of customer service experience
• Minimum of 1 year of cash-handling experience
• Strong attention to detail and accuracy
• Excellent communication and interpersonal skills
• Ability to maintain confidentiality and adhere to banking regulations
• Reliable transportation and a strong attendance record
• Able to pass a drug screening
• Able to pass a background check

Benefits

• Weekly pay
• Healthcare coverages available

If you enjoy working with customers and building strong relationships, this may be the opportunity for you. If you are detail-oriented, comfortable handling financial transactions, take pride in professionalism, reliability, and accuracy, we encourage you to apply!
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