Financial Counselor - Riley Hospital NEW

Indiana University Health Inc

Indianapolis, IN

JOB DETAILS
SKILLS
Communication Skills, Customer Relations, Customer Support/Service, Financial Planning, Genetics, Hospital, Interviewing Skills, Medicaid, Operational Support, Organizational Skills, Patient Registration, Presentation/Verbal Skills, Quality Metrics, RCS (Revision Control System), State Laws and Regulations, Team Player, Writing Skills
LOCATION
Indianapolis, IN
POSTED
30+ days ago

Financial Counselor - Riley Hospital

Job Description

Overview

Onsite at Riley Hospital.

Full-time Mon-Fri with the options of 7:30a-6p or 11a-9:30p.

This position is responsible for the delivery of customer facing services within Revenue Cycle System Services. Responsibilities may include, but are not limited to, scheduling, registration, insurance verification, prior-authorization, financial counseling/individual solutions, cashiering, release of information and customer service. Position adheres to departmental productivity, quality, and service standards in support of operational goals. Position is assigned higher complexity tasks than those expected from RCS-Associate and incumbents are held to higher productivity and quality standards.

Key Responsibilities:

Screening un-insured and under-insured patients for federally funded programs.

Requirements:

Customer service, Medicaid experience, and registration/hospital experience.

For those serving as the Individual Solutions Coordinator (ISC), a current Indiana State Navigator's license is required.

  • At least one year of experience in hospital or physician Revenue Cycle strongly preferred.
  • Requires working knowledge of patient registration and financial clearance.
  • Requires a high level of interpersonal and problem solving skills.
  • Requires effective written and verbal communication skills.
  • Requires the ability to work within a team and maintain collaborative relationships.
  • Requires the ability to take initiative and meet objectives.

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

About the Company

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Indiana University Health Inc