Financial Counselor

Overview

Responsibilities

Analyzes and communicates with customers to obtain required information for various types of accounts; informs and counsels customers of all payment options; coordinates and arranges settlement of accounts for balances due.

Qualifications

Minimum Qualifications:

Proficient in word processing and PC based spreadsheet programs

Ability to communicate effectively with a broad range of people

Basic knowledge of credit and collections procedures

Desired Qualifications:

Medical Terminology

Knowledge of applicable statutes, regulations, and laws both state and federal levels

Working knowledge of credit and collections procedures in a health-related field