Overview:
To deliver excellent patient centered service by facilitating established financial processes that enable and expedite the billing and collection of professional services. This includes: entering charges; applying coding/billing rules; maximizing collections; verifying insurance; obtaining authorizations for services; reviewing patient account detail; and financial counseling of patients. Accountable for resolution of front-end edits, rejections, and information requests to achieve practice goals. This position interacts directly with internal and external customers of the practice.
Qualifications:
Minimum Education and Experience Requirements:
- High school graduate or equivalent.
- Two years of business/financial/physician practice experience required, e.g., preferably related to patient accounts and collections required.
- Knowledge of CPT and diagnosis coding preferred.
- Four-year degree may substitute for two years of financial/physician office experience.
- EPIC system knowledge preferred.
- Associate degree or equivalent course work may substitute for the one year required experience.
- Excellent communication, organization and problem-solving skills required.
- Incumbent must be comfortable collecting payments and counseling patients regarding financial matters in a professional manner.
- The ability to multi-task, prioritize responsibilities, problem solve and function in a team environment are necessary attributes of the successful incumbent.
Motor Vehicle Operator Designation:
None provided
Licensure/Certification/Registration:
None