Financial Clearance Specialist

The Scheduling Coordinator will work closely with patients, healthcare providers, and internal departments to ensure timely scheduling of appointments, procedures, testing, and other required medical services. The ideal candidate will have direct healthcare scheduling experience and be comfortable working in a fast-paced, patient-facing setting.

Job title: Scheduling Coordinator
Job Location:  Los Angeles CA 
Job Duration: 3 months – Possible extension
Shift: 8 AM- 4:30 PM

Job Summary
We are seeking an experienced Scheduling Coordinator to support patient scheduling and care coordination in a healthcare environment. The ideal candidate will have direct healthcare scheduling experience and be comfortable working in a fast-paced, patient-facing setting.
The Scheduling Coordinator will work closely with patients, healthcare providers, and internal departments to ensure timely scheduling of appointments, procedures, testing, and other required medical services.
 
Responsibilities

• Schedule and coordinate patient appointments, procedures, testing, and medical services.
• Communicate with patients over the phone and in person regarding appointments, follow-ups, and scheduling needs.
• Review patient charts, physician notes, testing requirements, and medical documentation.
• Monitor completion of required testing and services and follow up as needed.
• Coordinate with clinicians, healthcare providers, and ancillary departments.
• Verify financial clearance and authorization for scheduled services.
• Collect and coordinate testing results and provider documentation.
• Resolve scheduling issues and provide timely support to patients and staff.
• Maintain accurate records and ensure compliance with HIPAA regulations.
• Participate in team meetings and support process improvement initiatives.
• Utilize EMR/EHR systems and other healthcare scheduling platforms.

 Required Qualifications

• High School Diploma or equivalent required.
• Previous experience in a hospital, medical center, specialty clinic, or similar healthcare environment.
• Direct healthcare scheduling experience is required.
• Experience scheduling patient appointments, procedures, testing, and other medical services.
• Strong patient communication skills, both over the phone and in person.
• Experience reviewing patient charts, physician notes, and medical documentation.
• Familiarity with EMR/EHR systems and healthcare scheduling platforms.
• Knowledge of medical terminology.
• Strong problem-solving, organizational, and communication skills.
• Knowledge of and compliance with HIPAA regulations.

 Preferred Qualifications

• Bilingual fluency strongly preferred.
• Associate's Degree strongly preferred.
• Bachelor's Degree preferred.
• Experience with transplant patients or the transplant process is a strong plus but not required.