Financial Aid/Veterans Affairs Specialist

Financial Aid/Veterans Affairs Specialist

Salary

$41,349.00 - $59,541.00 Annually

Location

CCC - Huntsville - 102-B Wynn Drive, Huntsville, AL

Job Type

Full-Time

Job Number

08645

College/Division

CCC-503010-Financial Aid Administration

Opening Date

10/14/2026

Closing Date

10/28/2026 4:00 PM Central

Campus Location

Calhoun Community College

• Description
• Benefits

Position Summary

Process and maintain student financial aid files and assist students with the completion of all aspects of financial aid.

Salary: Appropriate placement on ACCS Salary Schedule E3, Grade 4: $41,349 - $59,541

(Salary within this range is determined by your documented years of full-time related work experience)

Work Hours: Monday through Thursday, 7:45 a.m. - 5:15 p.m., Friday 7:45 a.m. - 11:45 a.m.

Applicants must meet the minimum qualifications and must submit a complete application packet through the on-lineapplication system to be considered. A complete application consists of the following:

• An on-line application
• Current résumé
• Copy of college transcripts (Transcript of college work verifying degree requirement; must include degree awarded and date confirmed. Unofficial transcripts will be accepted before the deadline, but official transcripts must be received if employed.)

Application materials must provide documentation that the applicant meets all minimum qualifications.

Essential Duties and Responsibilities

• Perform all duties with professionalism.
• Assist with processing financial aid and other forms including, loans, work-study, appeals, professional judgment, and terms and conditions.
• Process and calculate financial aid returns to Title IV (R2T4).
• Review financial aid files to ensure correct processing.
• Answer a variety of student questions about financial aid processes in person, over the phone and via email.
• Assist students by fostering financial literacy and debt management. Revise accounts as a result of over awards.
• Discern when confidentiality in work needs to be maintained and maintain that confidentiality.
• Certify private loans.
• Handle scholarship applications/processing.
• Maintain/update college financial aid website.
• Process financial aid, work study and satisfactory academic progress appeals.
• Alert supervisor of any issues that need upper management attention.
• Provide exit loan counseling.
• Type communication materials and fold/stuff them to be sent out.
• Scan documents.
• Process financial aid files selected for verification include confirming satisfactory progress, reviewing academic transcripts, reviewing information on computer versus paper information turned in.
• Assist students in filing FAFSA applications accurately and verify their eligibility for financial aid.
• Ensure compliance with voluminous and detailed federal, state and local regulations.
• Maintain membership and participation in AASFAA and NASFAA, which provide advocacy and professional development opportunities.
• Serve as a resource for working adults interested in attending or completing college.
• Perform related duties as assigned.
• Oversee Veterans Affairs at Huntsville Campus.
• Cultivate relationships with the veteran student population and other offices that serve them such as Admissions and Records, Advising, Financial aid and ADA.
• Maintain accuracy of student VA files to reflect the following information: record of the number of hours in which a student is enrolled; record of courses in which a student is enrolled; record of course withdrawals of complete withdrawals; record of degree requirements and objectives and any changes in those degree requirements and objectives, and record of dependency status.
• Assist veteran students with resolving issues impacting their eligibility or payment of veteran education benefits.
• Provide reporting and the end of each semester to the VA for students who received F grades and for those who graduated.
• Ensure students are knowledgeable of information regarding monthly allowance, course and degree requirements, and general college and VA policies and procedures.
• Ensure that the office operates within the required guidelines and regulations provided by the State Approving Agency (SSA) and the Department of Veteran Affairs.
• Be responsible for screening and certifying students enrolled each semester under all veterans benefit chapters, ensuring certifications are accurate and processed in a timely manner.
• Utilize and maintain an understanding of Degree Works, the Banner system and Enrollment Manager to ensure certification if accurate enrollment information student programs of study
• Serve as the liaison of State/VA agencies and actively participate in all VA benefit related audits.
• Attend VA and Financial aid training sessions as required.

Qualifications

• A minimum of one (1) year (32 semester hours) of postsecondary education from an accredited institution with a minimum of 16 semester hours in a related field and a minimum of one (1) year of related work experience is required OR a minimum of one (1) year (32 semester hours) of postsecondary education from an accredited institution and a minimum of three (3) years related work experience is required.
• Ability to utilize Excel or other database software to sort and manage lists and reporting is required.
• Ability to utilize Word or other word processing tools to prepare and communicate information including mail merge is required.

Preference will be given to candidates who can demonstrate through their experiences and accomplishments:

• Previous customer service work experience;
• Knowledge of community college policies and procedures;
• Knowledge of Banner or a related program;
• Knowledge of rules of grammar;
• Knowledge of basic math and accounting concepts;
• Knowledge of generally accepted office practices and procedures, including records management;
• Knowledge of financial aid, including the process for applying (including FAFSA);
• Knowledge of FERPA;
• Knowledge of basic IRS documentation and tax processes related to financial aid such as IRS 1040 form;
• Knowledge of SAP policies;
• Skill in operating a computer and in operating a mouse to control a computer;
• Skill in utilizing a multi-line phone system;
• Skill in operating a fax machine, copier, scanner, label maker, shredder, calculator/adding machine, and letter folder;
• Ability to follow instructions and adhere to prescribed routine;
• Ability to perform mathematical calculations;
• Ability to make decisions based on correspondence, data or other information;
• Ability to utilize Banner Administrative Software;
• Ability to utilize and search the internet for information;
• Ability to utilize Application Extender and BDMS;
• Ability to multi-task and prioritize issues;
• Ability to maintain confidential information;
• Ability to work and communicate with a variety of people from diverse backgrounds and explain complex information in simple terms;
• Ability to utilize email systems to communicate information;
• Ability to work with minimal supervision/work independently;
• Ability to meet deadlines;
• Ability to operate in a professional manner at all times;
• Ability to greet individuals of any background with friendliness, tact and courtesy;
• The ability to operate in high pressure situations where discussing monetary issues with students is a routine occurrence and responding to issues in a calm manner;
• Conscientious- wanting to care about how work is done and wanting to do a good job;
• Initiative- responding to downtime by taking responsibility to do other work;
• A focus on details;
• A focus on being friendly and patient in responding to customer need;
• Willingness and desire to learn new things and apply that learning;
• Willingness to maintain flexibility to meet customer needs;
• A positive attitude regardless of circumstances at hand;
• Confidence in decision making and communication skills.

Application Procedures/Additional Information

Applicants must meet the minimum qualifications as indicated on this vacancy notice and must submit a completed application packet in order to be considered for this position. Complete application files must be received no later than the application deadline. Applicants who fail to submit all required information will be disqualified. Only applications received during the period of this announcement will be considered. Applicants must travel at their own expense. Finalist will be required to provide official transcripts that are mailed directly to the Office of Human Resources at Calhoun Community College from the institution(s) granting the credits. More than one position in the same job classification may be filled from the applicants for this position should another vacancy occur during the search process.

BACKGROUND CHECK STATEMENT:

In accordance with Alabama Community College System Policy and guidelines, the applicant chosen for employment will be required to sign a consent form. Employment will be contingent upon the receipt of a clearance notification from the criminal background check.

Calhoun Community College is an equal opportunity employer. It is the policy of the Alabama Community College System, including all post secondary community and technical colleges under the control of the Alabama Community College System Board of Trustees, that no employee or applicant for employment or promotion, on the basis of any impermissible criterion or characteristic including, without limitation, race, color, national origin, religion, marital status, disability, sex, age, or any other protected class as defined by federal and state law, shall be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity, or employment. Calhoun Community College will make reasonable accommodations for qualified disabled applicants or employees. The college reserves the right to withdraw this job announcement at any time prior to the awarding. Calhoun Community College participates in the E-Verify system to verify employment eligibility for all newly-hired employees.

Calhoun Community College is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award associate degrees. Degree-granting institutions also may offer credentials such as certificates and diplomas at approved degree levels. Questions about the accreditation of Calhoun Community College may be directed in writing to the Southern Association of Colleges and Schools Commission on Colleges at 1866 Southern Lane, Decatur, GA 30033-4097, by calling (404) 679-4500, or by using information available on SACSCOC's website (www.sacscoc.org). Specific questions regarding Calhouns educational programs, admissions, and other matters related specifically to the College should be forwarded directly to the college.

APPLICATIONS MAY BE FILED ONLINE AT:

http://www.calhoun.edu

P.O. Box 2216

Decatur, AL 35609

256-306-2590

256-306-2591

jobs@calhoun.edu

Sick Leave

All regular full-time non-instructional staff earns one day of sick leave which is the equivalent of 8 hours of sick leave per month. Unused sick leave is rolled over to the following year. Upon retirement, employees are allowed to convert unused sick time into service time for the purpose of retirement. Further retirement benefits may be found on this page under Alabama Teachers Retirement.

8 hours per month

(may accumulate an unlimited number)

Annual Leave

All regular full-time non-instructional staff earn annual leave per month. A complete description of leave benefits can be found with the Human Resources office.

0-4 years 8 hours per month

5-9 years 10 hours per month

10-14 years 12 hours per month

15-19 years 14 hours per month

20+ 16 hours per month

(may accumulate up to 480 hours)

Personal Leave

All regular full-time non-instructional staff earns up to two (2) regularly scheduled workdays of personal leave per leave year.

Unused Personal Leave converts to sick leave if not used.

(converts to sick leave at the end of August each year if not used)

Professional Leave

Up to 10 days a year of professional development leave with pay may be granted by the President.

Holidays

New Years Day

Martin Luther King/Robert E. Lee Birthday

National Memorial Day

Juneteenth

Independence Day

Labor Day

Veterans Day

Thanksgiving Day

Day after Thanksgiving Day

Christmas Eve

Christmas Day

16 (5 locally assigned)

Contracted Work Days

260

Retirement

The TRS was established in 1939 to provide benefits to qualified persons employed by state-supported educational institutions. Responsibility for the management and administration of the TRS is vested in its Board of Control. The Boards of Control elect the Secretary-Treasurer who serves as the Chief Executive Officer of the RSA and is responsible for the day-to-day management of the RSA. The TRS is a defined benefit plan qualified under Section 401(a) of the Internal Revenue Code. For more information visit The Retirement Systems of Alabama. All regular full-time and part-time employees (non-temporary and non- student) who work at least 20 hours per week are required to participate in The Teachers Retirement System of Alabama.

Tier I - Pays 7.50% monthly. State matches 14.66% (effective 10/01/26)

Tier II - Pays 6.20% monthly. State matches 13.70% (effective 10/01/26)

Law Enforcement Officers:

Tier I-Pays 8.50% monthly. State matches 14.66% (effective 10/01/26)

Tier II- Pays 7.20% monthly. State matches 13.70% (effective 10/01/26)

Health Insurance

PEEHIP, established in 1983, provides health insurance benefits for active and retired education employees and is governed by the PEEHIP Board of Control. The Boards of Control elect the Secretary-Treasurer who serves as the Chief Executive Officer of the RSA and is responsible for the day-to-day management of the RSA. For more information visit http://www.rsa-al.gov/index.php/members/peehip

Premium amounts:

• Single $ 30
• Family (without Spouse but with dependents) $ 207
• Employee + Spouse (no dependents) $ 282
• Family (with Spouse and dependents*) $ 307
• Includes $100 per month spousal surcharge Note: The spousal surcharge does not apply to spouses who are independently eligible for PEEHIP.

Tobacco Usage Premium

• Member $ 50
• Spouse $ 50

The tobacco premium applies only to the PEEHIP Hospital Medical and VIVA Health plans. Refer to the Wellness Program section to learn how you and/or your spouse can receive the non-tobacco user discount.

Wellness Premium

• Member $ 50
• Spouse $ 50

The wellness premium applies only to the Blue Cross Blue Shield Hospital Medical Group #14000 plan for non-Medicare eligible active and retired members, non-Medicare-eligible members on LOA or COBRA, and non-Medicare-eligible spouses on active or retired contracts. Refer to the Wellness Program section to learn how you and/or your spouse can receive a wellness premium waiver.

If desired, the employee may elect four options rather than health insurance options to include hospital indemnity, cancer, dental, and vision.

Optional Coverage Plan Premiums

• Cancer, Indemnity, and Vision Single or Family (cost per plan) $ 38
• Dental Single $ 38 Dental Family $ 50

Institution matches $1,048 monthly (effective 10/01/26).

Duty Hours

(hours vary by campus and needs of the student)

Tuition Assistance

This tuition waiver program is designed for all full-time instructional and non-instructional employees of The Alabama College System and the Alabama Department of Postsecondary Education and their dependents as defined under by policy. The program will be coordinated by each institution for employees within The Alabama College System and the Alabama Department of Postsecondary Education. An application form for the tuition assistance program is available in the Human Resources office and should be completed prior to registration for classes.

Employees/Dependents at two-year colleges:

• 1/3 waived after 1st year
• 2/3 waived after 2nd year
• 3/3 waived after 3rd year

Note: Employee is vested after 10 years in Retirement System. Additional information regarding retirement may be obtained from the Retirement System Web site at www.rsa.al.gov.

Employer ACCS

Website 1