Financial Aid Systems Analyst (IN-HOUSE ONLY)

Financial Aid Systems Analyst (IN-HOUSE ONLY)

Salary

$89,572.29 - $120,760.67 Annually

Location

Golden West College, Huntington Beach, CA

Job Type

Classified Staff

Job Number

G-006-27

Division

Golden West College

Department

Financial Aid

Opening Date

08/14/2026

Closing Date

8/28/2026 11:59 PM Pacific

• Description
• Benefits
• Questions

Definition

(ON-CAMPUS - In-Person Position)

IN-HOUSE ONLY:

This position is open to internal (permanent and temporary) Coast Community College District (CCCD) employees to apply. External candidates are not eligible to apply. If you are not a current active employee with CCCD, please do not apply at this time.

About Golden West College

Located in the coastal community of Huntington Beach, Golden West College is regarded as one of the most beautiful campuses in Southern California. The college is highly regarded for academic quality and innovation. In its earliest years, the college was recognized for its pioneering leadership in designing learning-centered programs and services for its student body and continues that tradition to this day.

Golden West College (GWC) has an unwavering commitment to quality education; equitable outcomes; inclusive practices; and racial, ethnic, and socioeconomic diversity. Ideal candidates for all positions at our college share our devotion to educating and improving the lives of our representative students, employees, and community populations. Currently, our college enrolls approximately 11,000 students per term; 34.2% are Latinx, 31.8% are Asian, 22.4% are White, 1.8% are African American, 0.5% are Native Hawaiian or Pacific Islander, and 4.8% are multiracial. GWC is an officially designated Hispanic-Serving Institution (HSI) and an Asian American Native American Pacific Islander-Serving Institution (AANAPISI). GWC engages in regular professional development opportunities and partnerships so that we can best serve disproportionately impacted groups. Activities and connections include GWCs partnership with student and employee involvement in organizations like Puente, Student Veterans, and Gay Lesbian Alternative Straight Alliance (GLASA); a robust District Ally training program, including UndocuAlly (undocumented students), SafeZone (LGBTQ), Vet Net (veterans), and Ability Ally; and other equity minded programs; and a full calendar of culturally responsive events.

D.E.I.A - Diversity, Equity, Inclusion and Accessibility

At Golden West College we are committed to providing high quality education and equitable outcomes through inclusive practices that support and celebrate everyone. We welcome candidates that share our devotion to educating and improving the lives of our representative students, employees, and community populations. Please visit the links below to learn more information about GWC:

• Mission, Vison and Values
• GWC Strategic Plan 2025-2029
• GWC Employee-Student Demographics
• Student Equity and Achievement Program

Summary

Provides financial aid systems support functions and analysis of data to support operations, needs assessment, and awarding; assists in the design and maintenance of business processes to meet end user requirements and federal, State, District, local, and department regulatory mandates, rules, regulations, policies, and procedures; sets up systems and data queries, and maintains production schedule and testing plans. Serves as first level help desk support for financial aid systems; provides training and support and serves as lead worker to other classified staff in the area

Distinguishing Career Features

This is a professional-level classification that provides system application, testing, reporting, and analysis activities. Incumbents exercise a high level of discretion and independent judgment in performing the full range of routine and complex assignments. Successful performance of the work requires knowledge of database applications and basic knowledge of the District's information systems infrastructure.

Essential Duties and Responsibilities

Specific duties may vary among departments, divisions and jobs. Incumbents typically perform a substantial portion or all of the following types of duties, as assigned:

1. Provides technical and systems support to Student Financial Aid staff; develops, documents, and maintains practices and processes for operations and system processing.

2. Develops new technical processes, systems, and data query analysis to benefit financial aid students and staff.

3. Collaborates with District IT staff and FA Systems Specialists at the other Colleges to validate, verify and test all software and database upgrades to the Student Financial Aid systems, and performs related troubleshooting and testing of new functions.

4. Plans and supports the development, implementation and testing of system enhancements and new systems. Works with District IT and the other FA Systems Specialists to customize, maintain and implement the annual set up and rule writing procedures for Student Financial Aid applications, which includes but is not limited to disbursement rules, System Applications Products (SAP) calculations rules and packaging, etc.

5. Develops and conducts routine tests to ensure the Student Financial Aid software systems are in working condition and complies with the various reporting agency requirements.

6. Identifies operational needs to improve processes; recommends changes for increased efficiency and effectiveness in office operations, and to ensure State and federal data reporting requirements are met.

7. Documents existing system processes, including workflow processes and procedures.

8. Collaborates with Student Financial Aid staff to gather requirements for system improvements to work toward automation possibilities and data consistency.

9. Develops quality assurance protocols and analysis to ensure that delivered solutions meet the needs of the Student Financial Aid Office as detailed in the system requirements.

10. Develops, schedules and implements training for Student Financial Aid staff on technology applications.

11. Interacts with technology vendors and works with various departments on Campus/District to ensure effective delivery of vendor services to the Student Financial Aid Office (i.e. Ellucian, PowerFAIDS, etc.).

12. Tests new releases of software, reports, data integration processes and other related technical system upgrades.

13. Recommends and implements process improvement, develops documentation designed to improve operational effectiveness for District and College use.

14. Represents Student Financial Aid at professional organizations or associations; serves on College and District-wide committees as required.

15. Provides support to other technical users in diagnosing and resolving problems associated with Student Financial Aid software; trains Student Financial Aid staff in the use of software applications.

16. Troubleshoots, updates, modifies, and analyzes data and information systems to ensure compliance with regulatory needs and changes and operational efficiencies. Communicates with personnel and various outside agencies as needed to exchange information and revolve issues and concerns.

17. Responsible for executing, testing, and recommending system reports and assist District IT in developing new reports in Argos or other related reporting tools.

18. Performs other related duties as assigned that support the objective of the position.

19. Required to abide by all District policies and procedures including Board Policy 3050 - Code

of Professional Ethics

Qualifications and Physical Demands

Knowledge and Skills

1. Principles, practices, and technologies of operating systems.

2. Federal, State programs that provide financial assistance to students and student eligibility guidelines.

3. Federal, State and local laws, rules and regulations.

4. Generating and analyzing reports from financial aid systems and databases.

5. Various activities within system operation including File Transfer Protocols, system/database access, and batch scheduling. Student Financial Aid processes and software systems.

6. Web development. Microsoft Office (Word, Excel, Access, Outlook, PowerPoint).

7. Problem-solving skills; managing multiple projects and deadlines.

8. Critical thinking, interpersonal, oral and written communication skill

Abilities

1. Requires the ability to perform the essential responsibilities and functions of the position.

2. Works well in a functional and technical team environment and takes direction and supervision and provide training and oversight.

3. Learning technologies, analyzes, implements and troubleshoots software programs. Collaborates with Information Technology staff.

4. Performs technical tasks within defined deadlines.

5. Applies critical thinking and data analysis skills.

6. Manages conflicting priorities and works under deadlines; manages deadline oriented projects.

7. Works independently and with a diverse group of users.

8. Gives and follows oral and written instructions.

9. Analyzes the financial needs of students to determine their financial aid eligibility.

10. Applies Student Financial Aid program in a fair, consistent and objective manner and in a team based environment.

11. Provides strong and clear communication, customer service, and inter-personal skills.

12. Works cooperatively with diverse groups of students and staff; works collaboratively with all levels of employees.

13. Demonstrates sound judgment with an open and collaborative style that encourages teamwork and cooperation beyond the immediate team to the broader organization

Physical Abilities

• The general physical demands, working conditions, and essential job functions associated with this classification will be kept on file with the Office of Human Resources.
• Essential functions will vary by position.
• As defined by Title I of the Americans with Disabilities Act ("ADA") and Californias Fair Employment and Housing Act ("FEHA"), the District shall engage in a timely, good faith interactive process with employees or employment applicants who are requesting or are in need of reasonable accommodations and, provide reasonable accommodations for employees or employment applicants who, because of their disability, are limited in or unable to perform one or more of the essential functions of their job in accordance with applicable state and federal law.

Minimum Qualifications: Education, Experience, D.E.I.A

An Associate's degree from an accredited institution. Six years of experience with Student Financial Aid office providing complex analysis of student financial aid needs within a higher education environment OR six years working with complex data systems, coordinating computer operations, networks and software applications in a production environment. Or, any combination of education and experience which would provide the required equivalent qualifications for the position. Bachelors Degree preferred.

AND

Demonstrated evidence of responsiveness to and understanding of the racial, ethnic, disability, gender identity, sexual orientation, socioeconomic, academic, and cultural diversity within the community college student population, including students with different ability statuses (e.g., physical and/or learning) as these factors relate to the need for equity-minded practice within the classroom and campus.

Licenses and Certificates

May require a valid driver license

Working Conditions

Work is performed indoors where minimal safety considerations exist. Must be able to work outside of regular scheduled hours for events such as outreach activities

This job specification describes the general nature of the work performed, representative duties as well as the typical qualifications needed for acceptable performance. It is not intended to be a complete list of all responsibilities, duties, work steps, and skills required of the job.

Conditions of Employment

This is an IN-HOUSE ONLY full-time classified, 40 hour per week, 12-month per year position. The normal hours of work are Monday through Friday from 8am to 5pm. The effective date of employment will be arranged with the supervisor.

ATTENTION: Before applying, please be sure to review the Coast Colleges District Board Policy regarding Nepotism (BP 7310) check if your application may be impacted. Additionally, applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. If you have any questions, please contact HR Recruitment at 714-438-4714 or 714-438-4716.

Application Requirements

To be considered for employment you must submit a complete application packet at http://www.cccd.edu/employment by the application deadline: 11:59PM Friday, August 28, 2026.

Incomplete applications, application materials submitted by mail and documents not requested in the job announcement will not be considered. Please note that the district does not return materials submitted in the application process (copies of original supporting documents are acceptable).

A complete application packet includes:

• A complete Coast Community College District Online Employment Application.
• A Current Resume of professional and educational background and experience.
• A Cover Letter detailing your experience related to the role.
• Responses to Supplemental Questions (Please provide clear and detailed responses, as they will be carefully evaluated to determine the most qualified candidate(s) to be invited for an interview; please do not paste your resume, put "see resume" or "N/A", or leave blank).

Individuals who need reasonable accommodations in accordance with ADA should notify the Human Resources Office for assistance by emailing jobs@cccd.edu or by calling 714.438.4716.

Pay Philosophy

Coast Community College District, through policies, practices, and other benefit programs, delivers a fair and equitable total compensation program that promotes equal employment opportunity, inclusion, and workforce vitality. In general, it is the policy of the district to place new employees at the first step of the salary grade. All movement on the salary schedule will occur July 1 of each year for all classified employees. (Salary Range EE-121)

Benefits

This position is eligible for the following benefits. Please visit the benefits tab above for additional information.

• Generous medical, dental, vision and life insurance plans for employees and dependents
• 21 paid holidays
• Cumulative sick leave
• Paid vacation
• Longevity salary programs
• PERS/STRS retirement plans
• Deferred compensation/457 plans
• Employee Assistance Program

Employment Information

• Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.
• The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in Coast Community College District policies, procedures, and Title IX. (Reference: BP/AP 5910 )
• The Coast Community College District celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators, and faculty thrive. Individuals interested in advancing the Districts strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

The SELECTED CANDIDATE is required to complete the following prior to employment:

• Provide a Certificate of Tuberculosis Exam for initial appointment (Note: The certificate must be renewed every 4 years as a condition of continuing employment).
• Have fingerprints taken by a Live Scan computer at the candidate's expense (Clearance must be received prior to the first day of employment).
• Present original documents for proof of eligibility to work in the United States including a Social Security Card; AND
• Participate in a new hire onboarding appointment with an Employment Services Representative.

Additional Information

Coast Community College District is an Equal Opportunity Employer

The Coast Community College District is committed to employing qualified administrators/managers, faculty, and staff members who are dedicated to student learning and success. The Board recognizes that diversity in the academic environment fosters awareness, promotes mutual understanding and respect, and provides suitable role models for all students. We are committed to hiring and staff development processes that support the goals of equal opportunity and diversity, and equal consideration for all qualified candidates. The District does not discriminate unlawfully in providing educational or employment opportunities to any person on the basis of race, color, sex, gender identity, gender expression, religion, age, national origin, ancestry, sexual orientation, marital status, medical condition, physical or mental disability, military or veteran status, or genetic information. The Coast Community College District is a multi-college district that includes Coastline, Community College, Golden West College, and Orange Coast College.

Coast Community College District Title IX

For more information on Title IX click here

The 2025 Coast Community College District Annual Security and Fire Safety provides the crime statistics for calendar years 2022, 2023, and 2024, which were submitted to the U.S. Department of Education as required under the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. A hard copy can be obtained from one of the Campus Safety Offices. Please contact any of the Campus Safety Offices for any questions.

Comprehensive Medical, Dental and Vision

We know that the health of our employees and their families is a priority. Thats why we offer extensive health care benefits to benefits-eligible employees. We offer the Districts Anthem Blue Cross PPO plan as well as three HMOs, Blue Shield Access Plus, Blue Shield TRIO, and Kaiser Permanente. We also provide District-paid dental and vision insurance.

Benefits are available to regular permanent employees working 20 or more hours per week. Benefits are not available to employees working less than 20 hours per week, temporary, hourly, or other short-term employees.

District-paid Life Insurance

The District provides Life and Accidental Death & Dismemberment insurance benefits, underwritten by VOYA. This district-paid benefit is equal to one time your annual salary and remains in effect until age 70. At age 70, your benefit is reduced to half.

District-paid Disability Benefits

Coast Community College District provides both a short-term disability benefit and long-term disability benefit to employees working 20 or more hours per week who are unable to work because of disability due to illness, injury, or maternity.

Voluntary Plans

A variety of voluntary plans are offered through the Coast Community College District to benefits-eligible employees such as Health and Dependent Care Flexible Spending Accounts, MetLife (Hyatt) Legal Plan, and other Section 125 compliant insurance plans.

Enrich Your Profession

Professional Development Programs The District offers a variety of Professional Development programs for faculty and classified staff that encompasses all types of facilitated learning opportunities, ranging from college degrees to formal coursework and conferences. We encourage lifelong learning that maintains and improves professional competencies, enhances career progression, and keeps our employees on the cutting edge of their profession.

Sabbatical Leaves

Faculty members are encouraged to pursue professional growth leading to the development of increased competence and the improvement of instruction and/or redirection in their current teaching discipline. The Districts sabbatical leave program is designed to assist in this pursuit and is available on a semester basis after completing six consecutive years of service.

Academic Senate

The Academic Senate is the governing body at each of our colleges for making recommendations to administration and to our Board of Trustees with respect to academic and professional matters. The Senate consists of elected faculty and has the responsibility for matters related to curriculum and general academic policy.

Time to Refuel

Vacation - Classified employees earn vacation days commensurate with years of service. Confidential, Educational Administrators, and Classified Managers earn 22 days of vacation each fiscal year. Accrued vacation is prorated for all employee categories working less than full-time.

Sick Leave - All contract employees earn sick leave as outlined in the CA Education Code. Sick leave may be carried over from year-to-year and, upon retirement, unused sick leave may contribute to your CalPERS or CalSTRS retirement pension benefit.

Holidays - The Coast Community College District observes 22 paid holidays per year.

Jury Duty, Bereavement, Military Leave - Coast Community College District grants contract employees called to jury duty a leave of absence, without loss of pay, for the entire length of required service. Other available leaves include bereavement from 3-5 days and military leaves of absence in accordance with applicable state laws.

Great Expectations

Pension Plans - The Coast Community College District participates in the California State Teachers Retirement System (CalSTRS) and the California Public Employees Retirement System (CalPERS) for contract employees. Non-contract employees participate in the Public Agency Retirement Services (PARS) plan for the first 1,000 hours of their employment.

Medical Benefits After Retirement - It is the policy of the Coast Community College District that contract employees, who retire from the District at age 60 or older and with fifteen or more years of service, be afforded the same group insurance benefits until 70 years of age. A Medicare Supplement plan is available to retirees and their spouses after age 70.

Annuities - The Coast Community College District maintains a program whereby qualified employees may request through Payroll to have a portion of their salary deposited to a 403b tax-sheltered annuity plan or an approved 457 deferred compensation plan.

Schools First Federal Credit Union - The Schools First Federal Credit Union is a federally insured, full service, financial cooperative that is a not-for-profit organization. Earnings are used to benefit all members to provide a full range of financial services and offerings.

01

Golden West College is committed to fostering a culture of inclusive excellence by uplifting employees and students through an environment that is equitable, diverse, inclusive, and accessible. When responding to the questions below, please provide clear examples with successful outcomes, offer instances where you applied job skills to enhance diversity, equity, and inclusion, as well as your input towards advancing the overall culture at your former workplace. Please confirm Yes to acknowledge that you have read and understand these guidelines.

• Yes
• No

02

Describe your experience creating custom database queries for data collection and reporting purposes. Please also list what programs you have used to create these queries (SQL Developer, Argos, Banner, etc.).

03

Describe a business process that you designed to enhance efficiency. Who did you collaborate with and how did it meet the needs of the staff or students?

04

Describe your knowledge of and experience with programming and troubleshooting computerized systems for the processing of financial aid.

05

Describe your knowledge of and experience with state and federal financial aid regulations, programs and processing.

06

Describe your communication style?

07

This is an internal recruitment open to current Coast Community College District employees. Please list your employee ID and current position.

08

I understand that a COMPLETE application packet is required for consideration, which includes the following: 1. A completed Coast Community College District Online Employment Application 2. A current Resume (attachment) 3. A Cover Letter (attachment) 4. Detailed responses to supplemental questions (Note: These responses will be screened to determine which candidates are invited to interview.)

• Yes
• No

Required Question

Employer Coast Community College District

Address 1370 Adams Avenue

Costa Mesa, California, 92626

Phone 714-438-4668

714-438-4714

Website http://www.cccd.edu