| Location | Roseburg, OR |
Financial Aid Specialist / Veterans Resource Support
Salary
$21.55 Hourly
Location
UCC Campus, Roseburg, OR
Job Type
Full Time
Job Number
CLA-FA-0019
Department
Full-Time Employment
Opening Date
10/27/2026
Financial Aid Specialist / Veterans Services Support
Full-Time Classified
Help students navigate college with confidence.
Paying for college can feel complicated, especially when students are trying to understand financial aid options, eligibility requirements, and the paperwork that comes with them. At Umpqua Community College (UCC), the Financial Aid Specialist / Veterans Services Support position helps make that process easier to understand.
We're looking for a detail-oriented, service-minded professional who enjoys answering questions, solving problems, and helping students find their way through the financial aid process. In this role, you'll work directly with students and families, support veterans using educational benefits, and collaborate with colleagues across campus to help ensure funding is processed accurately and in compliance with applicable regulations.
If you enjoy meaningful student interactions, balancing a variety of responsibilities, and being part of a collaborative team, we'd love to hear from you.
EXAMPLES OF DUTIES
Guide students and families through financial aid.
Help students and parents navigate the FASFA and other financial aid applications, eligibility requirements, funding options, budgeting, and loan repayment.
Respond to questions in person, by phone, and by email, providing clear, accurate, and courteous guidance.
Participate in workshops, campus events, and presentations to help students understand financial aid resources and processes.
Support the Federal Work-Study Program by coordinating paperwork, verifying eligibility, maintaining records, and assisting with payroll and reporting.
Support veterans and their families.
Help veterans and eligible dependents understand their educational benefits, eligibility requirements, and applicable VA benefit programs.
Maintain accurate student files and assist with preparing and processing applications, enrollment certifications, and related documentation.
Monitor enrollment and course schedules to help ensure veterans' educational benefits are reported accurately and meet program requirements.
Work with VA representatives, Vocational Rehabilitation counselors, college departments, and other partners to resolve questions and address discrepancies.
Assist with reviewing student progress, explaining applicable policies, and helping students understand their options when eligibility or academic requirements become a concern.
Support required program reviews, audits, reports, and other compliance activities related to veterans' educational benefits.
Coordinate awards and maintain accurate records.
Enter merit awards into the college's Banner system each term and coordinate with Student Accounts to ensure funds are awarded accurately.
Prepare information for institutional, state, and federal reports.
Maintain confidential student records and follow applicable privacy requirements, including FERPA.
Collaborate with Financial Aid, Advising, Student Accounts, Registration and Records, and other campus colleagues to provide coordinated student support.
Participate in training and professional development, cross-train with colleagues, and provide coverage for related functions as needed.
QUALIFICATIONS
Required qualifications
Preferred qualification
SUPPLEMENTAL INFORMATION
SPECIAL INSTRUCTIONS TO APPLICANTS:
For full consideration applicants must submit with their application all of the following:
VETERANS PREFERENCE STATEMENT:
Umpqua Community College provides employment preference to qualified veterans in accordance with ORS 408.225, 408.230, and 408.235; and OAR 105-040-0010 and 105-040-0015. Preference will be given only if the applicant meets the minimum qualifications for the position and electronically attaches the required documentation at the time of application.
Required Documentation:
Applicants claiming veterans presence must submit one of the following:
Resources:
STATEMENT OF EQUAL OPPORTUNITY:
UCC prohibits unlawful discrimination based on race, color, religion, national origin, sex, marital status, disability, veteran status, age, sexual orientation, or any other status protected by federal, state, or local law in any area, activity, or operation of the College. The College also prohibits retaliation against an individual for engaging in activity protected under this policy and interfering with rights or privileges granted under anti-discrimination laws.
Employment with Umpqua Community College is contingent upon background check approval.
Umpqua Community College provides a comprehensive benefit package to all Full-Time, regular employees. This includes:
Optional Benefits including:
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UCC employees must work and reside in the State of Oregon at the time their work is being performed. Are you, or will you be residing in the State of Oregon by the start date of this position?
Required Question
Employer Umpqua Community College
Address 1140 Umpqua College Rd
Roseburg, Oregon, 97470
Phone 541 440 7690
Website http://umpqua.edu