Financial Aid/Scholarship Counselor

Financial Aid/Scholarship Counselor

Salary

$43,888.00 - $50,000.00 Annually

Location

Montgomery, AL

Job Type

Full-time Staff

Job Number

STF-26-0162

Department

Financial Aid

Opening Date

08/10/2026

Closing Date

9/9/2026 11:59 PM Central

• Description
• Benefits

Job Description

Alabama State University, Office of Financial Aid, invites applications to the fill the position of Financial Aid/Scholarship Counselor. The selected candidate will assist the Scholarship Coordinator in scholarship coordination, assist students in navigating the financial aid process so that they can continue to reach their educational goals. This position requires involvement in all areas of student financial aid services and administration including, but not limited to, the counseling students, parents and prospective students, processing applications, packaging, verification, etc.

Duties and Responsibilities:

• Assist in ensuring regulatory compliance in all areas of financial aid, including federal, state and institutional guidelines and policies
• Counsel students, prospective students and their parents about the application process, availability of funds and eligibility criteria
• Assist with providing scholarship leads for our students
• Provides correspondence to students when verification documents are incorrect, lacking information, or additional information is necessary
• Advise students and parents regarding the available financial aid and the process of qualifying for financial aid
• Provide exemplary customer service
• Research information on available programs and procedures to establish eligibility and provide students and families options and alternative for financing educational goals
• Evaluates students financial aid requests and award adjustments
• Maintain a high level of awareness of changes to federal and state regulations by reviewing IFAP and NASFAA websites as well as participating in webinars
• Represent the Financial Aid office at evening and weekend enrollment events
• Appropriately document and resolve all conflicts related to, but not limited to the following: Stafford/Perkins Loan Default, Bankruptcy, Social Security Number/Name Discrepancies, Aggregate loan limits, Selective Service, Bachelor degree/Graduate degree, Citizenship, Pell Over Payments, Drug Convictions
• Conduct workshops and present financial aid and financial literacy information at college events, high schools, and community agencies
• Research and resolve student complaints and issues
• Work collaboratively with other departments on campus to meet the universitys enrollment and retention goals
• Represent the financial aid office at evening and weekend events.

Minimum Qualifications

Bachelors degree from an accredited university and 2 years experience in a college/university setting to include counseling and aid assessment, and must not be in default on any federal student loan are required.

Supplemental Information

EEOC STATEMENT:

It is the policy of Alabama State University to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.

SUPPLEMENTAL INFORMATION:

Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.

Federal law requires identity and employment eligibility verification on Form I-9 within three (3) business days of employment.

All positions require the passing of a background check and some the passing of a drug screen.

Blue Cross Blue Shield of Alabama Group Health and Dental

MetLife Group Life Insurance

Guardian Life Inusrance Group Long-Term Disability Insurance

Employee Assistance Program

Sick Leave

Annual Leave

Paid Holidays

State Retirement Program

Flexible Spending Account

Tuition Assistance

Click here to visit the Alabama State University website for full benefit descriptions.

Employer Alabama State University

Address PO Box 271

Montgomery, Alabama, 36101

Phone 334-229-4667

Website http://www.alasu.edu/hr