Financial Aid Coordinator

Position Overview

The Financial Aid Coordinator provides administrative support for Financial Aid at Universal Technical Institute, where we are driven to make a difference. This role is focused on producing high-quality, detailed work based on established standards, guidelines, and procedures. The ideal candidate will have a high level of patience and a willingness to handle and complete one task at a time in order to create precise and consistent work output. Pay Range: $15-22 Location:Orlando, FL What We Offer: - Competitive Insurance: Health, vision, and dental coverage for you and your dependents - Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment - Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible) - Retirement Matching: 50% match on the first 6% of your contributions after 90 days - Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby - Pet Insurance: Competitive coverage for your furry family members through ASPCA - Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered

What You'll Do

• Monitor student traffic for the Financial Aid Department.
• Notify staff when students arrive for appointments
• Answer busy multi-line phone system in a professional manner.
• Send out all mailings for the Financial Aid Department and date stamp and disseminate large volume of mail to appropriate staff.
• Check in new enrollments and create files for them.
• Enter Data from FAFSAs and other information when presented.
• Other duties as assigned.

What You'll Bring

Education / Experience

• High school diploma or GED required
• One year of customer service experience.
• Previous multi-line telephone experience is a plus.

Skills

• Must have excellent organizational skills and be very detail-oriented.
• Strong communication skills verbal and written.
• Excellent interpersonal skills
• Must have the ability to handle multiple tasks and meet deadlines in a fast-paced environment.
• Basic computer skills with Microsoft applications (Outlook, Word, Excel, etc)

Abilities

• Must be able to lift, carry, push, or pull up to 5 pounds or less 5% of the workday
• Must be able to stoop, kneel, crouch, or crawl 5% or less of the workday
• Must be able to talk, see, hear, concentrate, think, learn and reason for all of the workday
• Must be able to sit and walk or otherwise move around for prolonged periods throughout the workday.
• Must be able to use a keyboard and do manual tasks for prolonged periods throughout the workday.

Work Environment

• Work is performed indoors in a climate-controlled environment.
• This position is designated as Onsite.

About Us:

It's all about the reputation. 55+ years of experience, trusted by 35+ industry leading brands, 16 campuses, 5 technical schools. But it's not all about the numbers. Here at Universal Technical Institute and its family of schools, we care about YOU. We care about making a change in the lives of our employees and our students. We're on a mission to expand our reach and increase our impact, one life at a time and that starts with yours...Come and be a part of our legacy!

About Us

Universal Technical Institute, Inc. is a national leader in workforce solutions for transportation, skilled trades and healthcare/dental. Across our two brands, Universal Technical Institute (UTI) and Concorde Career Colleges, we share a common purpose: to prepare students for careers in high-demand fields. Just as we invest in our students' futures, we invest in our people by creating opportunities to grow, contribute and build rewarding careers while making a lasting difference in the lives of students, employers and the communities we serve.