Financial Aid Assistant Part-Time

This role supports administrative tasks by providing program information, verifying data and records, and preparing routine correspondence and reports. It includes maintaining schedules, updating records, monitoring supplies, and coordinating with vendors. The position may also involve tracking expenses, reconciling invoices, assisting with budget materials, and ensuring compliance with policies and procedures. Other duties may be assigned as needed.

Essential Functions

35% - Customer Service and Front Desk Support

Serve as the first point of contact for students, parents, and visitors by greeting customers, assessing their needs, and directing them to the appropriate resources or staff members.

35% - Financial Aid Information and Assistance

Provide general information regarding Financial Aid Office services and resources. Maintain a professional, welcoming, and customer-focused environment while assisting students and visitors.

15% - Office and Administrative Support

Perform general office support duties, including scanning, data entry, monitoring office supplies, and maintaining organized workspaces. Ensure documents and information are handled accurately and confidentially. Maintain clear, professional, and timely communication with students and campus departments.

10% - Team and Event Support

Assist with office projects, student outreach activities, orientations, workshops, and other campus events.

5% - Training and Additional Duties

Attend required training and perform other related duties as assigned in support of the mission and operations of the Financial Aid Office.