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Overview
Our client is seeking a Finance Revenue Operations Analyst to support critical order management, billing, and revenue operations functions within a fast-paced SaaS environment. This role serves as a key liaison between Sales, Finance, and Service Delivery teams, helping ensure customer orders are accurately processed from contract review through invoicing and revenue recognition.
The ideal candidate will bring strong attention to detail, experience working within Salesforce, and sales operations or revenue operations experience. This position plays an important role in maintaining data integrity, supporting operational efficiency, and ensuring compliance with internal revenue recognition and billing requirements.
Key Responsibilities
- Review customer order documentation to ensure completeness, accuracy, and compliance with internal requirements.
- Validate orders and supporting documentation prior to processing, identifying discrepancies and mitigating issues that may impact billing or revenue recognition.
- Partner with cross functional teams to resolve order-related issues and facilitate timely order acceptance and processing.
- Review and approve orders within Salesforce in accordance with established Finance policies, procedures, and service-level expectations.
- Manage order entry, updates, and maintenance activities across Salesforce, NetSuite, and other business systems.
- Support the end-to-end quote-to-cash process, including order management, invoicing, and revenue-related workflows.
- Maintain high levels of data accuracy and integrity across financial and operational systems.
- Assist with process improvement initiatives aimed at increasing operational efficiency, reducing order cycle times, and improving customer experience.
- Support reporting, audits, and ad hoc analysis related to revenue operations, billing, and order management activities.
Qualifications
- 1-3+ years of experience in Revenue Operations, Finance Operations, Order Management, Sales Operations, Billing Operations, or a related discipline.
- Experience working in a SaaS, subscription-based, or technology environment preferred.
- Hands-on experience with Salesforce is required.
- Experience with NetSuite, Zuora Billing, or similar ERP/billing platforms is highly desirable.
- Understanding of quote-to-cash (Q2C), order-to-cash (O2C), billing, and revenue operations processes.
- Exposure to revenue recognition concepts and SaaS subscription billing models is a plus.
- Strong analytical, organizational, and problem-solving skills with exceptional attention to detail.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Excellent verbal and written communication skills, with the ability to collaborate effectively across cross-functional teams.
- Proficiency with Microsoft Excel and reporting tools preferred.
- Self-starter with a continuous improvement mindset and a focus on operational excellence.
Compensation
$35.00-$40.00/hr - Dependent on fit and experience