Finance Operations Transformation Program, Senior Manager

Apple Inc

Austin, TX

JOB DETAILS
SKILLS
Analysis Skills, Apple, Business Operations, Business Processes, Business Skills, Communication Skills, Consulting, Continuous Improvement, Cross-Functional, Customer Experience, Emerging Technology, Finance, Financial Operations, Investment Strategy, Leadership, Mentoring, Operational Audit, Operations Management, Operations Processes, Order to Cash, People Management, Performance Metrics, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Procure to Pay/Purchase to Pay (P2P), Product/Service Launch, Project/Program Management, Reengineering, Regulatory Compliance, Reporting Skills, Resource Management, Risk Management, Service Level Agreement (SLA), Strategic Planning, Team Lead/Manager, Team Player
LOCATION
Austin, TX
POSTED
6 days ago

Imagine what you could do here. At Apple, new ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and theres no telling what you could accomplish.

Do you love thinking analytically? Are you passionate about using your financial knowledge to navigate complex challenges? Just as our customers find value in Apple products, the Finance group finds value for both Apple and its shareholders. As part of this group, you'll play an integral role in ensuring our day-to-day financial health. You and your team will support Apple's growth, both top and bottom line, by applying the same level of innovation toward financial matters as we do toward our products and services. You'll also collaborate with Apple teams across the world to develop more effective investment strategies and risk management. Finance is essential to upholding our global commitment to perfection, and it is directly responsible for shaping the company's future. Join us, and you'll have an important role in continuing Apple's legacy of efficiency and success.

We are seeking an experienced Transformation Program Manager to lead strategic initiatives that modernize and optimize finance shared services and operations. This role sits at the center of Apples efforts to transform end-to-end business processes - including procure-to-pay, order-to-cash, and record-to-report - by re-engineering workflows and deploying emerging technologies. The ideal candidate brings deep operational knowledge of finance shared services environments, a track record of driving large-scale transformation programs, and the ability to effectively communicate with senior leaders. The Transformation Program Manager will develop and execute a clear vision and roadmap for transforming finance operations - spanning procure-to-pay, order-to-cash, record-to-report, and adjacent operational processes.

Strong stakeholder management is crucial, requiring close collaboration with Finance leadership, IS&T, PMO, and operational teams across regions to ensure successful delivery and adoption of new processes, systems, and ways of working.

The Program Manager will also drive initiatives to improve data governance, reporting capabilities, and the use of operational analytics to provide deeper business insights into resource allocation, service provider performance, and system efficiency - while ensuring all transformation efforts maintain strong internal controls and comply with relevant standards and compliance requirements.10+ years of progressive experience in program management, operations, or consulting roles within finance shared services or enterprise operations - with proven experience leading large-scale transformation initiatives, process optimization, and operational controls. Proven experience in managing, mentoring, and developing direct reports or project teams, fostering a collaborative and high-performing environment. BS or BA in Business, Operations Management, Finance, Engineering, or equivalent. Direct experience managing or strategizing with managed service providers (MSPs) - including defining SLAs/KPIs, optimizing operating models, driving continuous improvement, and holding partners accountable for transformation outcomes. Proven experience in managing, mentoring, and developing direct reports or project teams, fostering a collaborative and high-performing environment. Demonstrated ability to lead cross-functional teams, influence stakeholders, and drive significant change in a complex organizational environment. Strong business acumen coupled with a deep understanding of finance shared services processes (P2P, O2C, R2R). Strong communication and presentation skills; must be comfortable presenting transformation roadmaps and business cases to senior executives. Proactive problem solver who presents problems and recommendations simultaneously. Ability to work comfortably with incomplete information and deal with ambiguity in a fast-paced, high-pressure environment. Extremely curious; not satisfied with easy or convenient answers; drives issues to root cause. Ability to maintain strict confidentiality around product launches, strategic data, and other critical initiatives.

About the Company

A

Apple Inc

We bring amazing people together to make amazing things happen.

We’re a diverse collection of thinkers and doers, continually reimagining what’s possible to help us all do what we love in new ways. The people who work here have reinvented entire industries with the Mac, iPhone, iPad, and Apple Watch, as well as with services, including iTunes, the App Store, Apple Music, and Apple Pay. And the same passion for innovation that goes into our products also applies to our practices — strengthening our commitment to leave the world better than we found it.

About Apple

There’s a place here for every kind of brilliant. Everyone here is an innovator, or an innovator-to-be, no matter what your team or your role. So bring your passion, courage, and original thinking and get ready to share it, because every new product, service, or feature we invent is the result of people working together to make each others’ ideas stronger. Innovation at this level depends on people who represent the variety of the human experience and inspire us with their own fresh perspectives. Together, we’ll do amazing work that can make a difference in people’s lives. Including your own. Learn more about working at Apple.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Computer/IT Services
FOUNDED
1976
WEBSITE
https://www.apple.com/jobs