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Finance Manager, US Nonsort, Labor Plan Audit

Amazon.com Inc

  • Irving, TX
  • 4 days ago

    Highlights

    Because your work directly shapes hiring plans, workforce optimization, and scheduling decisions for hundreds of thousands of associates, you"ll be incredibly close to the customer-ensuring our people strategies translate into better experiences for the teams powering our fulfillment network. This entails collaborating with finance and operations teams within weekly rhythms as well as longer-term strategic goals to identify planning deficiencies, overseeing the development of automated inspection dashboards, and ensuring R&O-ready plans.

    Numbers & Facts

    LocationIrving, TX
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    Description

    Amazon"s US Non-Sort (USNS) Finance is looking for a Finance Manager to lead the Labor Plan Audit pillar. This role will drive impact across the USNS associate workforce. You"ll build centralized audit mechanisms that reduce planning defects and optimize total cost to serve, partnering cross-functionally with Operations, Production Planning, PXT, and Finance leadership to standardize labor planning inspections. Because your work directly shapes hiring plans, workforce optimization, and scheduling decisions for hundreds of thousands of associates, you"ll be incredibly close to the customer-ensuring our people strategies translate into better experiences for the teams powering our fulfillment network.

    Success in Role:

    You are passionate about operational finance and process improvement, with a strong bias for action and proven track record of implementing standardized solutions that drive accountability. You can effectively manage competing priorities while building strong partnerships across Finance, Operations, Production Planning, and cross-functional teams. You work backwards from cost inefficiencies and planning gaps while approaching problems with a first-principles mindset. You understand both the technical aspects of labor planning systems and the business implications of planning decisions, translating complex workforce optimization concepts into actionable strategies. You think big while ensuring careful attention to detail in audit execution. You are a continuous learner who thrives in ambiguity.

    Key job responsibilities

    Audit & Inspection Excellence:

    • Develop and implement standardized inspection processes for ALPS constraints, labor plan assumptions, and solve quality across all sites
    • Create automated reporting mechanisms that flag planner oversights and planning defects impacting total cost to serve
    • Monitor volume forecasting accuracy (WAPE) and partner with Network Audits to improve forecasting
    • Audit labor plan solves for common issues including unnecessary new hire locks, suboptimal backlog solving, and ineffective VET/VTO utilization

    Accountability & Process Improvement:

    • Build and maintain Accountability Scorecards that highlight process gaps and strengthen Operations trust in centralized plans
    • Develop forecast-to-actual reports that identify cost-saving opportunities and explain execution deviations from plans
    • Create standard work documentation and review templates for consistent labor plan inspections Ensure >90% attribution accuracy for ALPS inputs and workforce planning decisions

    Stakeholder Partnership & Collaboration:

    • Partner effectively with Production Planning Team (PPT), Site Finance, Operations, PXT, and Supply Chain to align labor plan guidance
    • Build strong relationships that position Finance as the "loudest auditors in the room" while reducing Site Finance"s 10+ hour weekly burden
    • Clearly articulate workforce optimization trade-offs (Blue Badge vs. Seasonal, OT vs. hiring breakeven analysis) to various audience levels

    A day in the life

    You"ll help steer the strategic direction for labor plan quality across the network while simultaneously staying hyper-focused on delivering measurable cost savings. This entails collaborating with finance and operations teams within weekly rhythms as well as longer-term strategic goals to identify planning deficiencies, overseeing the development of automated inspection dashboards, and ensuring R&O-ready plans.

    About the team

    This role will partner closely with Regional Finance and Central Verticals within USNS Finance as well as the Production Planning Team, acting as Finance"s quality control mechanism for labor planning. The role is critical in positioning USNS Finance at the forefront of planning excellence, creating enduring accountability mechanisms, and fostering a culture of proactive auditing and controllership.

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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