Make an Impact with Girl ScoutsAre you organized, detail-oriented, and someone who enjoys helping others succeed? Join our team as a Troop Finance & Product Program Specialist and help Girl Scout volunteers and families confidently manage troop finances and participate in our exciting product programs.In this role, you'll combine financial administration, customer service, and volunteer support. You'll serve as a key resource for troop banking and financial questions while also supporting the Girl Scout Cookie Program and Fall Product Program.What You'll DoServe as a primary resource for volunteers and families with troop finance questions.Support troop banking, annual financial reporting, recordkeeping, and compliance with council procedures.Assist with product program debt collection and follow-up on outstanding balances.Help resolve troop financial questions and discrepancies.Provide administrative support for the Girl Scout Cookie Program and Fall Product Program, including inventory documentation, forms, reports, and program records.Process and reconcile Product Program sales for Community Outreach programs.Deliver excellent customer service and build positive relationships with volunteers.Facilitate trainings, webinars, and informational sessions.Maintain accurate records and help develop resources and communications for volunteers.Compensation & BenefitsStarting Salary: $40,000.00This hybrid position combines remote work with regular in-person meetings, events, and support throughout the council territory. Occasional travel to council offices, trainings, and special events is required.Eligible employees receive a comprehensive benefits package that may include:Medical, dental, and vision insuranceLife and disability insuranceRetirement plan participationPaid time off (vacation, sick leave, and holidays)Employee assistance programProfessional development opportunitiesMileage reimbursement for approved business travelWhat We're Looking ForRequired:Associate degree or equivalent work experience.Two or more years of experience in customer service, administrative support, finance administration, volunteer management, or a related area.Strong organization and attention to detail.Excellent written and verbal communication skills.Ability to balance multiple projects and deadlines.Proficiency with Microsoft Office, including Excel, Word, Outlook, and Teams.Strong problem-solving skills and the ability to work independently.Commitment to diversity, equity, inclusion, and the Girl Scout mission.Preferred: Experience working with volunteers, nonprofit or youth-serving organizations, financial or banking processes, or product sales, retail, or fundraising programs is a plus.Work Environment and ScheduleThis position requires:A flexible schedule, including occasional evenings and weekends during peak product program seasonsWhen applicable, travel throughout the council territoryThe ability to lift and carry up to 25 poundsAcceptance of the Girl Scout Promise and Law and membership in Girl Scouts of the USAJoin Our Team!If you enjoy helping others succeed and enjoy supporting process and people, we'd love to hear from you!Apply today and help move our Mission forward for girls and volunteers across Southern Illinois.Girl Scouts of Southern Illinois is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Qualified applicants will receive consideration for employment without regard to any status protected by federal, state, or local law. Reasonable accommodations are available for qualified individuals with disabilities during the application and employment process. We encourage candidates of all backgrounds and experiences to apply.