Field Technician Level 2

Field Technician Level 2 - Job Description 
Job involves performing additions, removals, and modifications to telecommunications equipment and wiring without supervision, including analyzing job specifications, resolving drawing issues, and performing in-process and final quality inspections. Key duties include adding/removing common systems equipment and wiring connections on non-working equipment, performing circuit modifications, and potentially leading Skill Level 1 and 2 Installers. This level requires proficiency in preparing MOPs and JIMs, as well as adherence to GR-1275 standards for Central Office and network equipment installation.

Responsibilities & Duties

• Unsupervised Work:  Perform additions, removals, and modifications to existing equipment and circuits without needing direct supervision or direction.
• Equipment & Wiring:  Add or remove common systems equipment, and add or remove wiring connections on non-working equipment.
• Documentation & Problem-Solving:  Analyze job specifications, drawings, and documentation to resolve problems and provide work assignments to lower-level installers.
• Quality Control:  Lead verification and continuity testing, perform in-process and final quality inspections, and mark or correct office record drawings.
• Technical Proficiency:  Be proficient in preparing detailed Method of Procedure (MOPs) documents and Job Information Memorandums (JIMs).
• Quality Standards:  Adhere to the installation methods and standards outlined in Telcordia GR-1275-CORE and customer-specific standards.

Required Skills & Qualifications

• Demonstrated Proficiency:  Proven proficiency at the Technician II level through experience and knowledge of Telcordia standards, often demonstrated via customer or installation supplier requirements.
• Leadership Potential:  Capability to provide work assignments and lead lower-level installers (Skill Level 1 and 2).
• Technical Knowledge:  Solid understanding of telecommunications systems, electronics, and networking.
• Problem-Solving:  Strong problem-solving skills to diagnose issues and coordinate with teams.
• Communication:  Effective written and verbal communication skills.
• Software Proficiency:  Familiarity with relevant software, including Microsoft Office.

Key Differentiators from Skill Level 1

• Independence:  The primary difference is the ability to work and resolve problems independently without supervision.
• Leadership:  A Level 2 technician has the capacity to lead and provide guidance to Skill Level 1 technicians.
• Advanced Documentation:  Proficiency in preparing detailed MOPs and JIMs is a requirement at this level.

Work Environment

• Extensive Travel:  Requires significant travel away from home and the ability to work in various environments, including tight spaces and potentially at heights.
• Physical Demands:  Involves physically demanding work, including lifting and moving equipment, and requires working indoors or outdoors in various conditions.