Field Technician Level 2 - Job Description
Job involves performing additions, removals, and modifications to telecommunications equipment and wiring without supervision, including analyzing job specifications, resolving drawing issues, and performing in-process and final quality inspections. Key duties include adding/removing common systems equipment and wiring connections on non-working equipment, performing circuit modifications, and potentially leading Skill Level 1 and 2 Installers. This level requires proficiency in preparing MOPs and JIMs, as well as adherence to GR-1275 standards for Central Office and network equipment installation.
Responsibilities & Duties- Unsupervised Work: Perform additions, removals, and modifications to existing equipment and circuits without needing direct supervision or direction.
- Equipment & Wiring: Add or remove common systems equipment, and add or remove wiring connections on non-working equipment.
- Documentation & Problem-Solving: Analyze job specifications, drawings, and documentation to resolve problems and provide work assignments to lower-level installers.
- Quality Control: Lead verification and continuity testing, perform in-process and final quality inspections, and mark or correct office record drawings.
- Technical Proficiency: Be proficient in preparing detailed Method of Procedure (MOPs) documents and Job Information Memorandums (JIMs).
- Quality Standards: Adhere to the installation methods and standards outlined in Telcordia GR-1275-CORE and customer-specific standards.
Required Skills & Qualifications- Demonstrated Proficiency: Proven proficiency at the Technician II level through experience and knowledge of Telcordia standards, often demonstrated via customer or installation supplier requirements.
- Leadership Potential: Capability to provide work assignments and lead lower-level installers (Skill Level 1 and 2).
- Technical Knowledge: Solid understanding of telecommunications systems, electronics, and networking.
- Problem-Solving: Strong problem-solving skills to diagnose issues and coordinate with teams.
- Communication: Effective written and verbal communication skills.
- Software Proficiency: Familiarity with relevant software, including Microsoft Office.
Key Differentiators from Skill Level 1- Independence: The primary difference is the ability to work and resolve problems independently without supervision.
- Leadership: A Level 2 technician has the capacity to lead and provide guidance to Skill Level 1 technicians.
- Advanced Documentation: Proficiency in preparing detailed MOPs and JIMs is a requirement at this level.
Work Environment- Extensive Travel: Requires significant travel away from home and the ability to work in various environments, including tight spaces and potentially at heights.
- Physical Demands: Involves physically demanding work, including lifting and moving equipment, and requires working indoors or outdoors in various conditions.