Field Technician (Entry-Level)

The Entry-Level Field Technician provides hands-on support for low-voltage system installations in the West Virginia area. No previous experience in the industry is required. We offer comprehensive paid training, the equipment needed to perform the job, and opportunities for long-term career growth. In this role, you'll visit customers and assist with the installation and support of various technology solutions. This is a temporary position in the West Virginia area and may convert to a long term full-time position after 2-3 months based on business need and performance. 

Key Responsibilities 

Installation & Service Support 

• Provide on-site support for product and system installations under established service standards. 
• Assist with basic problem diagnosis, analysis, repair, and issue resolution for customer systems. 
• Escalate complex technical issues to Field Service Technicians, the Regional Service Manager, or other appropriate resources. 

Customer Communication 

• Maintain clear communication with customers before, during, and after service engagements. 
• Help ensure service work is completed within the time frame promised to the customer. 
• Represent RF Technologies professionally and support a positive customer experience. 

Documentation & Quality 

• Accurately complete, submit, and archive required service documentation in a timely manner. 
• Provide feedback on product, installation, and service quality issues. 
• Support operational efficiencies and follow company procedures for customer sites, tools, documentation, and data handling. 

Training & Product Support 

• Support basic user application training on proper use of RF Technologies safety, security, and asset location products and system solutions. 
• Use standard tools and test equipment as assigned for installation and basic service activities. 
• Build technical skills through hands-on work, coaching, and established field service practices. 

Travel & Work Requirements 

• Must be willing and able to travel moderately within the assigned area to support customer installations and service needs. 

Qualifications 

Required 

• Familiarity with basic hand and power tools 
• Ability to safely lift and carry equipment up to 80 lbs. 
• Comfort working on ladders when necessary 
• Willingness to work outdoors in varying weather conditions 
• A valid driver's license with a satisfactory driving record 
• Ability to complete required pre-employment screenings, including background, motor vehicle, and drug testing reviews 

Preferred 

• Experience with low-voltage systems installation and/or repair. 
• Experience with wireless networks, including setup, configuration, and testing. 
• Ability to use standard test equipment, including multimeters, analyzers, and programmers. 

Total Rewards at RFT 

• Pay range: $15 - $25 per hour, with potential overtime. Actual compensation will be determined based on experience, qualifications, and skills. 
• 401(k) plan with company match 
• Educational Assistance 
• Comprehensive insurance (medical, dental, vision) 
• Paid sick days and holidays, plus permissive time off 
• Tuition Reimbursement 

RF Technologies, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.