Field Technician - Dallas-Fort Worth Metroplex

Slip Robotics

  • Denton, TX
  • 30+ days ago

    Highlights

    As a Field Robotics Technician, you will play a critical role in shaping the future of our products, working closely with customers and internal engineering teams to ensure the successful operation of our robotic system. We are seeking a highly motivated Field Robotics Technician in the Denton, TX area to join our team to help with deployment, servicing, and monitoring for our robotic solutions.

    Numbers & Facts

    LocationDenton, TX

    Description

    Slip Robotics is a cutting-edge robotics company specializing in the development of large autonomous mobile robots for loading and unloading semi-trailers. We are continuously expanding our team to create innovative robotic solutions that address various logistical challenges.

    We are seeking a highly motivated Field Robotics Technician in the Denton, TX area to join our team to help with deployment, servicing, and monitoring for our robotic solutions. As a Field Robotics Technician,  you will play a critical role in shaping the future of our products, working closely with customers and internal engineering teams to ensure the successful operation of our robotic system.

    Responsibilities:

    As a Field Robotics Technician, you will :

    • Provide support to customers during product deployment and post-sales phases
    • Assist sales teams in providing on-site demos to potential customers
    • Monitor and observe the operation of customer robot fleets to ensure optimal performance
    • Proactively identify and troubleshoot issues, providing timely solutions to minimize downtime to the customer
    • Document operational data and generate reports to track performance 
    • Provide feedback to internal teams on customer needs, product performance, and potential areas for improvement

    Other Information:

    Slip Robotics headquarters are located in Atlanta, GA just northeast of the perimeter. This role is to be on-site near Denton, Texas.  This position will require ~75% regional travel. 

    Requirements

    • High school diploma or equivalent. Associate’s degree, technical certification, relevant experience or coursework in mechanical, electrical, or software fields is a plus.
    • Proactive and self-motivated with the ability to work independently and adapt to changing situations.
    • Familiarity with mechanical, electrical, or software systems, gained through work experience or educational background.
    • Strong problem-solving skills and the ability to think analytically in fast-paced operational environments.
    • Excellent communication skills to effectively interact with customers and internal teams
    • Detail-oriented with strong organizational skills to prioritize tasks and manage multiple projects simultaneously.
    • Ability to troubleshoot and work independently and as part of a team
    • Good driving record and reliable transportation to and from job locations
    • Willingness to travel occasionally for on-site visits (approximately 20% regional travel).
    • Ability to lift up to 50 lbs and work on feet for extended periods.
    • Valid driver’s license and driving record meeting company insurance standards
    • Ability to pass and maintain a DOT medical certification (DOT physical)

    Benefits

    • Innovative Environment: Work on groundbreaking robotic systems that are shaping the future of logistics.
    • Collaborative Team: Be a part of a passionate, talented team where your input and expertise matter.
    • Professional Growth: Opportunities to learn, grow, and advance in the exciting field of robotics and automation.

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