Field Support Technician

Role: Engineer

Required Skills: Windows | Desktop

Qualification: BACHELOR OF COMPUTER SCIENCE

Experience: 4 - 8 Years

Function: TECHNOLOGY

Apply By: 2026-12-20

Must Have Technical/Functional Skills

• Desktop and laptop hardware support.
• Mobile device management and troubleshooting.
• Network connectivity troubleshooting.
• Microsoft Windows administration.
• Microsoft 365 support.

Asset management and hardware lifecycle processes

Roles & Responsibilities

• Walk up desk support
• Provide onsite support for laptops, tablets, mobile devices, printers, and peripherals.
• Perform device setup, deployment, imaging, and user onboarding activities.
• Troubleshoot hardware failures, connectivity issues, and application access problems.
• Coordinate break-fix activities and vendor support engagements.
• Support users at designated office locations and field facilities.
• Assist users with software installations, upgrades, and configuration.
• Partner with remote support teams for complex issue resolution.
• Maintain equipment inventory and asset records.

Document support activities and update ticket records

Salary Range: $60,000-$65,000 a year

TCS Employee Benefits Summary:

Discretionary Annual Incentive.

Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support: Maternal & Parental Leaves.

Insurance Options: Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement.

Time Off: Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

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