Power critical operations—one system at a time

Imagine arriving at a facility facing an unexpected outage. You review trends remotely, arrive prepared, verify protection settings, replace a suspect breaker component, and bring the line back safely—minutes count, and you make them matter. That’s the impact you’ll have as a Field Support Specialist with JDC Power Systems, LLC.

Your mission

Own the reliability of customer power systems by combining sharp diagnostics, disciplined documentation, and outstanding service.

• Diagnose, service, and maintain electrical assets—transformers, circuit breakers, LV/MV switchgear, and PLC-based controls—at customer sites.
• Execute testing and root-cause analysis to cut downtime and improve performance.
• Lead commissioning and startup activities, validating functionality against customer requirements.
• Serve as the onsite point person—answer questions, train on basic operation and maintenance, and close visits with clear reports.
• Track time, parts, and work performed accurately; coordinate with peers to meet deadlines and SLAs.
• Use remote troubleshooting to resolve issues faster when feasible.

Culture of safety

• Follow OSHA and company protocols without exception.
• Engage in regular safety training and keep certifications active.

What sets you up for success

Education and credentials

• High school diploma or equivalent required; associate’s in electrical engineering or related field preferred.
• Relevant certifications (NFPA 70E, OSHA 30) are a plus.

Background

• 3–5 years of field service experience with power systems, electrical equipment, or industrial controls.
• Demonstrated ability to troubleshoot, maintain, and repair transformers and breakers.

Capabilities

• Strong troubleshooting mindset and practical problem-solving skills.
• Comfort with field service software, ERP systems, and Microsoft Excel/Word.
• Customer-centered communication—able to make complex topics understandable.
• Independent, organized, and adaptable to changing priorities.

Additional strengths

• Experience with low- and medium-voltage equipment.
• Exposure to PLCs, SCADA, and protective relay systems.

Must-haves

• Frequent travel with overnight stays to sites nationwide.
• Valid driver’s license and clean driving record.
• Dedication to safety and customer outcomes.
• Proficiency with common test gear (multimeters, breaker test equipment).

Physical realities of the role

Mobility

• Stand/walk for long periods (up to 8–12 hours/day).
• Kneel, bend, squat, crouch, and crawl within restricted spaces.
• Climb ladders/stairs; reach elevated platforms.
• Operate in indoor/outdoor industrial environments with dust, dirt, and temperature extremes.

Strength and handling

• Lift/carry up to 50 lbs frequently.
• Move up to 75 lbs occasionally with assistance or mechanical aids.
• Push/pull and maneuver items like switchgear parts, cable reels, and test equipment.

Precision and PPE

• Use hand/power tools and test instruments safely and accurately.
• Fine motor skills for cable terminations, wiring, and precise adjustments.
• Work while wearing gloves and full PPE, including arc-flash suits, hard hats, safety glasses, safety boots, and fall protection.

Senses and environment

• Read schematics, labels, and digital displays; distinguish conductor colors.
• Hear alarms, equipment tones, and verbal safety directions.
• Operate around energized/de-energized systems and in high-noise areas (hearing protection required).

Travel and scheduling

• Frequent regional/national travel.
• Overtime, weekend work, and on-call rotations.
• Extended hours during commissioning/startup activities.

Why you’ll thrive here

• Hands-on learning and career development in power systems and industrial controls.
• Competitive pay, health benefits, 401(k), and paid time off.
• Certification support and growth pathways.
• A collaborative team that values initiative and craftsmanship.

Preferred proficiencies

• Journeyman’s License
• Electrical Installation
• Electrical Troubleshooting
• Electrical Repair
• OSHA 10-Hour Certification (OSHA 10)
• Relay Testing
• SCADA Experience
• Field Service Readiness
• Microsoft Excel

Tech stack you’ll encounter

• SCADA
• ERP Software
• Programmable Logic Controller (PLC) (Siemens, Schneider Electric)

Our commitments

*JDC Power Systems, LLC is an Equal Employment Opportunity Employer. We are committed to providing an environment of mutual respect where all employment decisions are made on an individual basis without regard to characteristics protected by federal, state, or local law.

*JDC Power Systems, LLC, believes that supporting a respectful and inclusive workplace is critical to our success. JDC Power Systems, LLC is committed to making our application process accessible to all applicants and will provide reasonable accommodation upon request as required.