Field Support Specialist

Responsibilities: of the Field Support Specialist: • Troubleshoot Oracle and Sun Systems hardware, firmware, and software issues. • Perform firmware and software patching activities across enterprise environments. • Diagnose and resolve system failures and performance concerns. • Support preventive maintenance and system health initiatives. • Coordinate with engineering teams to implement corrective actions. • Maintain system documentation and operational procedures. Qualifications: of the Field Support Specialist: • Active TS/SCI clearance with Full Scope Polygraph (FSP). • Minimum of 2 years of hands-on experience troubleshooting Oracle and Sun Systems hardware, firmware, and software. • Experience performing firmware and software patching activities. • Strong troubleshooting and diagnostic skills. • Ability to work independently in secure environments. • Excellent communication and customer support skills.