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Field Support Manager Inspections - Pacific South/Pacific Central

The Home Depot Inc

  • Sacramento, CA
  • 9 days ago
  • $110,000–$115,000 Per Year

Highlights

Preferred Education: The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. This field-based position include travel to various sites, such as company facilities, nearby retail stores, or customer homes within a specific city or state.

Numbers & Facts

LocationSacramento, CA
IndustryConstruction - Residential & Commercial/Office
Salary$110,000–$115,000 Per Year
Company Size10,000 employees or more
Websitehttps://careers.homedepot.com/

Description

  • This role supports operations across the Pacific South/Pacific Central, including California, and Nevada. Candidates residing within these states are encouraged to apply, with a preference for those located in LA or San Diego due to business volume.

Position Purpose:

The field support manager of inspections is responsible for performing inspections of store racking and cantilever systems on a scheduled basis to ensure safety and compliance with National Rack Standards and manufacture guidelines. The role involves coordination and communication with store leadership regarding scheduling, inspection findings, and routine training. The leader is responsible for review of materials needs, identifying opportunities with the inspection app and providing feedback on field trends.

Key Responsibilities:

  • 5% Ad Hoc Requests - Perform ad hoc requests as needed.
  • 5% Audit Review - Reviews independent engineering audits of inspection for feedback and learning.
  • 5% Inspection Process Feedback - Provides feedback on tendencies in the field and opportunities on the inspection process.
  • 80% Racking Inspections - Performs and reviews store racking inspections across assigned territory.
  • 5% Safety and Compliance - Works closely with store leadership on immediate safety concerns and training on National Racking Standards as applicable.

Direct Manager/Direct Reports:

  • This Position typically reports to Senior Mgr of Inspections.
  • This Position does not have direct reports

Travel Requirements:

  • Typically requires overnight travel more than 50% of the time.

Physical Requirements:

  • Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.

Working Conditions:

  • Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such

things as dust, fumes or odors.

Minimum Qualifications:

  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.

Preferred Qualifications:

  • Working knowledge of Microsoft Office Suite•
  • Working knowledge of Tableau
  • Working knowledge of presentation software (e.g., Microsoft PowerPoint)
  • Demonstrated ability to collaborate and work effectively with cross-functional teams
  • Demonstrated project management skills
  • Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences
  • Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers
  • Excellent written and verbal communication skills

Minimum Education:

  • The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Preferred Education:

  • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Minimum Years of Work Experience:

  • 5

Preferred Years of Work Experience:

  • 5

Minimum Leadership Experience:

  • 1+ year of previous leadership experience

Preferred Leadership Experience:

  • 1+ year of previous leadership experience

Certifications:

  • None

Competencies:

  • Action Oriented

  • Being Resilient

  • Business Insights

  • Courage

  • Decision Quality

  • Directs Work

  • Drives Vision and Purpose

  • Global Perspective

  • Manages Ambiguity

  • Nimble Learning

  • Persuades

  • Tech Savvy

  • Collaborates

  • Cultivates Innovation

  • Demonstrates Self-Awareness

  • Drives Engagement

  • Ensures Accountability

  • Instills Trust

  • Manages Complexity

  • Optimizes Work Processes

  • Plans and Aligns

  • Situational Adaptability

  • Balances Stakeholders

  • Builds Networks

  • Communicates Effectively

  • Customer Focus

  • Drives Results

  • Interpersonal Savvy

  • Manages Conflict

  • Organizational Savvy

  • Resourcefulness

  • PAY RANGE

  • PAY RANGE

Starting pay may vary based on factors including, but not limited to, position offered and location.

$110,000.00 - $115,000.00

  • Work Location

  • Work Location

Multisite - Associates in a multisite role support their team across multiple locations within a designated area or region. This field-based position include travel to various sites, such as company facilities, nearby retail stores, or customer homes within a specific city or state.

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Work Location

Onsite - An associate in an onsite role works in a specific Home Depot location in order to complete their job duties.

Multisite - An associate in a multisite role works from multiple locations (e.g. Home Depot location or a customer's homes) to complete their job duties.

Hybrid - A hybrid role blends in-office and remote/virtual work locations. An associate will work from a designated Home Depot location on some days and remote/virtually on others.

Remote/virtual - An associate in a remote/virtual role does not have to be at a designated Home Depot location to complete their job duties.

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About Company

As an essential retailer to the communities we serve, our stores are open and our warehouse distribution centers are running. We’re taking measures to keep our associates safe, including:

  • Providing face coverings and gloves to associates
  • Limiting the number of customers in stores at one time
  • Promoting social and physical distancing practices
  • Implementing additional cleaning measures to sanitize facilities

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