Field Support Engineer

Job Description:

Now hiring Field Support Engineer

Location Arlington, TX

Salary: $70,000.00 - $90,000.00 per year

Hours: 8:00am - 5:00pm Mon-Fri

With Staffmark, you're more than an employee filling a Field Support Engineer role - you're a respected team member from day one. Find more than a job with Staffmark - find a team that values your time, talent, and potential.

Searching for a Field Support Engineer job where your effort actually matters? We're building a team of reliable pros who keep operations moving, and we recognize the value you bring every shift.

When responsibility calls, you're ready to lead.

These are the qualifications that matter.

• Prior experience in Surface Mount Technology (SMT) is required.
• Bachelor of Science required; a degree in Mechanical, Electrical, or a related Engineering field is preferred.
• Knowledge and hands-on experience in mechanical and electrical systems.
• Previous field service or customer support experience.
• Basic knowledge of Windows OS and networking concepts.
• Willingness to travel as needed.
• Valid driver's license and reliable transportation.

What You'll Do

Every day brings a new challenge - and you're the one who shows up ready to solve it. Here's what your work will look like on the ground.

• Serve as the technical bridge between customers and internal engineering teams, keeping communication clear and solutions moving.
• Diagnose and resolve complex mechanical, electrical, software, and process-related issues with confidence.
• Troubleshoot industrial machinery and software directly at customer sites.
• Provide on-site and remote engineering support to minimize customer downtime and keep operations running.
• Assist clients with network configuration and administration, including the setup of Windows and database servers.
• Document service activities and maintain thorough, accurate service logs.
• Conduct customer training on the company's software products as needed.
• Deliver services in alignment with company policies, procedures, and service manuals.
• Escalate technical issues and recommend improvements that raise the bar on support quality.

Why This Job?

Our client offers a range of competitive benefits to keep their teams happy, healthy, and invested. An outstanding benefits package will be disclosed during the screening process or upon hire. This is a direct-hire position!

Friendly. Attentive. Solid Team.

"The supervisors are such great people - very friendly and attentive" - Jesus, Staffmark Associate

Join a Team That Works for You

At Staffmark, we're more than just a staffing company-we're your career partner. As part of RGF Staffing and Recruit Group, an HR powerhouse behind big names like Indeed and Glassdoor, we've got the muscle and the know-how to get you where you want to go.

With more than half a century of experience and a track record of putting hundreds of thousands of people to work every year, we've got your back. Whether you're looking to level up, switch gears, or just get to work fast, we make it happen.

Join us and experience the advantage of working with a trusted name in recruiting-because your success is our success.

About Us

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.