Field Service Technician

    Highlights

    assisting the Field Technicians with resolving both hardware and software issues (at customer site) working closely with Production, R&D and Back Office for technical evaluations . Hands-on experience with PLCs and hardware (Siemens essential; Rockwell, Beckhoff, or similar preferred) and with HMI interfaces.

    Numbers & Facts

    LocationTeterboro, NJ

    Description

    We are looking for a Service Technician to add to our team!

    The job consist of :

    • assisting the Field Technicians with resolving both hardware and software issues (at customer site) working closely with Production, R&D and Back Office for technical evaluations
    • Diagnose and resolve mechanical, electrical, electronic, and software issues on installed equipment.
    • Provide remote and on-site technical assistance to customers.
    • Prepare technical reports and service documentation following interventions.
    • Update and configure PLC, HMI, SCADA, and related control software.
    • Install software patches and updates on existing systems.
    • Customize PLC logics and HMI interfaces based on customer requirements.

    The candidate must have:

    • Solid understanding of mechatronic systems and industrial automation.
    • Hands-on experience with PLCs and hardware (Siemens essential; Rockwell,

    Beckhoff, or similar preferred) and with HMI interfaces

    • Ability to read electrical schematics and mechanical drawings.
    • Familiarity with industrial programming languages (Ladder Diagram—LD,

    Structured Control Language—SCL).

    • Good knowledge of Windows/Linux operating systems and industrial networks
    • Availability to travel overnight (estimated time 40%-50%) on national basis (and Canada) for customers support and machine installation.

    Preferred skills:

    • Ability to draft technical manuals, operational guides, and intervention reports.
    • Conduct technical training for customers on system operation and maintenance.
    • Maintain and update internal technical documentation (schematics, software

    versions, configuration files).

    • Technical diploma or degree in Mechatronics, Automation, Electronics, or

    similar field.

    This is a Direct Hire position with the client company, benefits available through client site.

    You should be proficient in:

    • Mechanical Troubleshooting Skills
    • Electrical Installation
    • Electrical Troubleshooting
    • Electrical Repair
    • Maintenance and Repair Skills
    • Industrial Electrical Experience
    • Industrial Electrical Systems
    • Hydraulic Systems & Components
    • Equipment Diagnostics & Troubleshooting
    • Mechanical Systems & Component Repair
    • Electrical Schematic Reading
    • Equipment Installation & Wiring
    • Equipment Repair & Maintenance
    • Equipment Installation

    Machines & technologies you'll use:

    • SCADA
    • Programmable Logic Controller (PLC) (Beckoff, Siemens)

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