Your Role Your mission as the Field Service Technician is to provide expert repair services for our technology solutions, delivering unmatched customer satisfaction and upholding the highest standards of safety. You are committed to ensuring the performance and longevity of your customers technology through your expertise. Your work is important for supporting the operational success and technological advancement of industries relying on these technologies. You will: - Report directly to the Customer Support Manager. - Maintain fleet in the field. - Repair down equipment in the field and at customer locations. - Perform preventative maintenance on equipment throughout the territory. - Develop and optimize efficient processes and routines. - Improve measurable success to business targets. - Document all work performed daily by using company provided hardware and software. To Succeed, You Will Need We encourage you to apply even if you dont meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role. - You have 2 - 3 years of experience as an industrial related field service mechanic. - You have an appropriate electromechanical degree or training. - You have demonstrated expertise in the maintenance, overhaul, and repair of different industrial equipment, including electrical, hydraulics, and/or pneumatics. - You have a good command in English and a second language knowledge is a bonus. - You have high energy levels. You will be expected to lift up to 50lbs and work in industrial environments, including extremes in temperature, with walking, standing, reaching, bending, and kneeling. In Return, We Offer We believe in and foster a learning culture where global mobility is an important enabler for growth. Our learning culture supports you on your journey: - Benefit from our individual learning opportunities (e.g., LinkedIn Learning). - Our feedback culture. - The internal job portal. - Global project assignments. - Face-to-face training sessions. We support you and your well-being with different programs like team events and more. We offer an excellent compensation package including: - A flexible benefits plan. - A generous retirement plan. - Health, Dental, and Vision insurance. - Paid time off. - Life & disability insurance. - A salary based on experience. Job Location You will be part of our customer center in Shreveport, LA. You will join a dynamic field service team working remotely and spending a significant amount of time traveling to visit customers within your designated area. United States (US)