Field Service Technician

NOV Inc

  • Shreveport, LA
  • 4 days ago

    Highlights

    Accurately complete and submit field service reports, inspection records, and other required documentation in a timely manner. Diagnose and resolve mechanical, electrical, pneumatic, hydraulic, and software-related issues in the field.

    Numbers & Facts

    LocationShreveport, LA

    Description

    • Travel to customer sites to install, commission, test, calibrate, and troubleshoot NOV products.

    • Conduct field installations, system calibrations, and operational testing of equipment.

    • Perform software and hardware upgrades while ensuring systems are operating efficiently.

    • Train customers on the safe and proper operation, maintenance, and functionality of NOV equipment.

    • Accurately complete and submit field service reports, inspection records, and other required documentation in a timely manner.

    • Communicate equipment failures, customer feedback, and field observations to the appropriate internal teams.

    • Provide technical support while maintaining a professional and customer-focused approach.

    • Adhere to all NOV HSE policies, procedures, and quality standards.

    • High school diploma or GED required.

    • Associate degree in a technical field or equivalent education preferred.

    • Minimum of five (5) years of related field service or oil and gas industry experience preferred.

    • Must be at least 21 years of age.

    • Knowledge of oil and gas field equipment, including software and hardware systems.

    • Pneumatic and hydraulic experience preferred.

    • Electrical troubleshooting experience preferred.

    • Strong verbal and written communication skills.

    • Proven leadership skills with the ability to lead and support fellow technicians.

    • Valid driver''s license with an acceptable driving record required.

    • Ability to travel extensively to customer locations as required.

    • Diagnose and resolve mechanical, electrical, pneumatic, hydraulic, and software-related issues in the field.

    • Assist with equipment commissioning, startup, and performance verification.

    • Support other Field Service Technicians during complex installations and service projects.

    • Demonstrate leadership by mentoring and assisting less experienced technicians when needed.

    • Maintain service tools, equipment, and company vehicles in safe working condition.

    • Participate in an on-call rotation and respond to customer service requests as required.

    • Successfully pass a national background check and motor vehicle report.

    • Perform other duties as assigned.

    • Diagnose and resolve mechanical, electrical, pneumatic, hydraulic, and software-related issues in the field.

    • Assist with equipment commissioning, startup, and performance verification.

    • Support other Field Service Technicians during complex installations and service projects.

    • Demonstrate leadership by mentoring and assisting less experienced technicians when needed.

    • Maintain service tools, equipment, and company vehicles in safe working condition.

    • Participate in an on-call rotation and respond to customer service requests as required.

    • Successfully pass a national background check and motor vehicle report.

    • Perform other duties as assigned.

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