Field Service Technician

Confidential Recruiting Partners

  • Palo Alto, California
  • 4 days ago

    Highlights

    Our client is seeking a Field Service Technician to provide preventative maintenance, troubleshooting, repairs, installations, and customer support for electromechanical equipment throughout an assigned territory. This role is ideal for candidates with hands-on experience servicing electrical and mechanical systems who enjoy working independently, solving technical problems, and building strong customer relationships.

    Numbers & Facts

    LocationPalo Alto, California

    Description

    Our client is seeking a Field Service Technician to provide preventative maintenance, troubleshooting, repairs, installations, and customer support for electromechanical equipment throughout an assigned territory.

    This role is ideal for candidates with hands-on experience servicing electrical and mechanical systems who enjoy working independently, solving technical problems, and building strong customer relationships.

    Onsite | No Visa Sponsorship | No Relocation Assistance

    Travel Requirements:

    • Approximately 40% overnight travel
    • Daily local travel within the assigned territory

    Responsibilities:

    • Manage service inventory and replacement parts.
    • Perform preventative maintenance and equipment upgrades.
    • Diagnose technical issues and recommend appropriate solutions.
    • Document service activities, repairs, and maintenance performed.
    • Travel throughout an assigned territory to support customer sites.
    • Provide customer training and support on equipment operation and maintenance.
    • Troubleshoot, maintain, repair, and install electromechanical equipment at customer locations.
    • Work closely with internal teams to identify customer needs and support overall business growth.

    Qualifications (Must-Haves)

    • High school diploma or GED.
    • Strong customer service and communication skills.
    • Strong mechanical and electrical troubleshooting skills.
    • Ability to work independently and manage multiple service calls.
    • Ability to read and interpret electrical and mechanical schematics.
    • Valid driver's license with the ability to travel throughout the assigned territory.
    • Minimum 2 years of experience in field service, equipment repair, maintenance, or a related technical role.

    Preferred Skills:

    • Experience supporting customer training or equipment demonstrations.
    • Technical certifications or vocational training in electronics, mechanics, or related disciplines.
    • Experience servicing medical, laboratory, industrial, manufacturing, imaging, or other electromechanical equipment.

    Physical Requirements:

    • Ability to lift up to 30 pounds.
    • Frequent standing, walking, and equipment handling.
    • Ability to push or pull equipment weighing up to 75 pounds.

    Benefits & Perks:

    • 401(k) Plan
    • Paid Holidays
    • Paid Time Off
    • Wellness Program
    • Medical, Dental, and Vision
    • Performance-based bonus opportunities
    • Ongoing training and professional development opportunities

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