Highlights
Our client is seeking a skilled Field Service Technician to install, maintain, troubleshoot, and repair high-precision CNC equipment at customer facilities throughout the United States. This is an excellent opportunity for a hands-on technician who enjoys solving complex mechanical and electrical challenges, working independently, and delivering exceptional customer service.
Numbers & Facts
| Location | Muskegon, MI |
| Industry | Staffing/Employment Agencies |
| Company Size | 100 to 499 employees |
| Year Founded | 2004 |
| Website | https://impactbusinessgroup.com |
Description
Our client is seeking a skilled Field Service Technician to install, maintain, troubleshoot, and repair high-precision CNC equipment at customer facilities throughout the United States. This is an excellent opportunity for a hands-on technician who enjoys solving complex mechanical and electrical challenges, working independently, and delivering exceptional customer service. With travel to a variety of manufacturing environments, you'll play a critical role in ensuring customers maximize the performance, reliability, and uptime of their equipment.
If you thrive in a technical, customer-facing role and enjoy working with advanced CNC machinery, this opportunity offers a rewarding career with diverse challenges and significant autonomy.
Responsibilities
- Travel to customer facilities to install, maintain, troubleshoot, and repair CNC equipment.
- Diagnose and repair mechanical, electrical, pneumatic, and hydraulic systems while following OEM specifications.
- Evaluate equipment issues, determine repair requirements, and coordinate necessary replacement parts and materials.
- Perform preventive maintenance services to maximize machine reliability, performance, and equipment lifespan.
- Troubleshoot CNC machine issues using mechanical drawings, electrical schematics, and diagnostic tools.
- Read and interpret ladder logic and assist in diagnosing machine control and electrical system issues.
- Support commissioning, startup, and operational verification of machinery following installation or repair.
- Prepare detailed field service reports documenting work performed, findings, recommendations, and machine status.
- Accurately complete travel, time, and expense reports in accordance with company policies.
- Maintain a professional appearance and provide outstanding customer service while representing the organization at customer sites.
- Maintain a clean driving record and safely operate a company service vehicle.
- Work closely with customers, internal engineering, and service teams to resolve technical issues efficiently.
- Perform additional service and support responsibilities as assigned.
About Company
Working with iMPact
Here at iMPact we have helped connect candidates to opportunities available in Information Technology, Accounting/Finance, Engineering, and Business Process/Administration. We have full-time, part-time and contract positions available in Michigan, Florida as well as nationwide.
Our headquarters is located in Grand Rapids, MI and we also have an office in Tampa, FL. When you’re working with us, one of our experienced recruiters will connect you with matching opportunities and they will be there every step of the way to help you through the application, interviewing and onboarding process to ensure success.
To connect with one of our recruiters, submit your application for one of our open positions, or visit our website www.impactbusinessgroup.com to submit your resume for general consideration. We look forward to hearing from you!