Field Service Technician

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Your skills

• Minimum of 2-3 years of experience in desktop IT support
• Strong troubleshooting skills for hardware, software, and user issues
• Knowledge of TCP/IP and basic networking concepts
• Familiarity with Windows OS, Mac OS, and common enterprise applications
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Valid driver's license and willingness to travel between client sites
• This role is a Hourly Non-Exempt position with a targeted salary range of $24 - $26 USD, based on experience and skillsets.

Your tasks

Key Responsibilities:

• Provide onsite technical support for desktops, laptops, and peripherals

• Diagnose and resolve hardware and software issues

• Install, configure, and maintain IT systems and applications

• Maintain accurate service records, inventory, and equipment tracking

• Communicate effectively with clients, teams, and management

• Support project rollouts and deployments

Be part of us

Hemmersbach delivers IT services exclusively for the leading companies in the IT industry: IT hardware manufacturers, global system integrators, Device as a Service providers and data center operators. Across 190+ countries, our 5,000+ colleagues work on our customers behalf, with one mission: to enthuse them. Our can-do attitude and spirit of mutual support have made us Great Place To Work Certified in multiple countries worldwide. As The Social Purpose IT Company, we give at least 20% of our profits to Hemmersbach Rhino Force and Hemmersbach Kids Family.

Your benefits

• Health/ Medical insurance
• Disability Insurance
• Dental insurance
• Flexible spending account FSA
• Internal career development program
• Car Allowance/ KM Allowance
• Vision Insurance