Field Service Technician Job Details | C0001225248p

Our world depends on rocks, minerals, metals and other raw materials - the building blocks of modern society. As an industry leader, Metso helps transform these essential materials to enable sustainable modern life.

Our solutions and services support everything from renewable energy and electrification to the infrastructure and digital economy shaping our future. Together, we help our customers meet growing demand while driving the industry toward a more sustainable use of the earth's natural resources.

Join nearly 18,000 Metsonites worldwide, each bringing unique expertise and experience to positive change. At Metso, you're supported by a growth culture built on safety, wellbeing, inclusion and collaboration.

This is your opportunity to make an impact and rise above the possible.

Job posting end date:

Introduction

We are looking for a Field Service Technician to join our Field Services team. In this role, you will provide hands-on field repairs, welding services, equipment installation support, and technical expertise for Metso customers across the mining industry. You will play a critical role in ensuring safe, reliable, and efficient operation of mining equipment while helping customers maximize productivity and equipment performance. You will report to the Field Service Managers.

This role is based in Salt Lake City, Utah, USA.

This position requires approximately 85% travel to customer mine sites and Metso locations for customer support, maintenance activities, equipment installations, upgrades, and training.

Team you will belong to

You will join a team of highly skilled field service and technical professionals focused on supporting mining customers throughout the lifecycle of their equipment. Our team plays a key role in helping customers improve equipment reliability, optimize performance, and reduce downtime through expert technical support and field services.

We collaborate closely with customers, sales teams, engineering, project management, and technical support functions across Metso. Our team operates across multiple customer sites and regions, with a strong emphasis on safety, teamwork, technical excellence, accountability, and delivering exceptional customer service.

What you'll do

• Perform installation, maintenance, repair, commissioning, and upgrade activities on mining and mineral processing equipment.
• Provide technical and practical support during equipment demolition, installation, startup, and commissioning activities.
• Execute millwright work, including alignment of gears, mill components, and complete mill change-outs.
• Perform welding, cutting, fabrication, and repair activities in mining and heavy industrial environments.
• Troubleshoot mechanical and equipment-related issues and recommend corrective actions.
• Conduct precision measurements and alignments using specialized tools and equipment.
• Maintain accurate service documentation, daily reports, and customer communications regarding project progress and site activities.
• Collaborate with customers, contractors, sales teams, and internal technical experts to ensure successful service outcomes and identify future service opportunities.

What you'll bring

• Technical degree or high school diploma with relevant mechanical maintenance, millwright, or welding experience.
• Minimum 2 years of experience in millwright, mechanical maintenance, welding, mining, or heavy industrial environments.
• Strong working knowledge of mining process equipment such as crushers, conveyors, pumps, screens, and mills.
• Experience reading and interpreting technical drawings, specifications, and engineering documentation.
• Ability to work independently, solve problems, prioritize tasks, and communicate effectively with customers and team members.
• Valid driver's license with the ability to meet DOT physical requirements.
• Welding certifications and previous field welding experience on mining equipment are highly desirable.
• Previous MSHA training and experience operating mobile equipment are considered assets.

What's in it for you

At Metso, you will combine meaningful work with opportunities to learn, grow, and make an impact in a supportive and inclusive environment. You'll be part of a global team where collaboration, wellbeing, and continuous learning are part of everyday work.

We support your growth and wellbeing by offering:

• Purpose-led work: Contribute to enabling sustainable modern life and transforming the industry.
• Wellbeing: Access to wellbeing programs, occupational healthcare, and supportive services.
• Rewards: Competitive compensation and performance-based incentives.
• Growth: Learning pathways, mentoring, internal mobility, and global collaboration opportunities.
• Culture: A caring, collaborative, and inclusive workplace committed to helping you thrive.

When joining Metso in the United States, you can also benefit from:

• Competitive benefits plan
• Healthy living rewards
• Mental wellbeing services
• Annual leave and paid time off programs
• Engagement surveys
• Global incentive program tied to business and performance targets

Get in touch

Want to rise above the possible with us? Click "Apply now" to submit your application.

For more information, please contact Deidre Largent, Talent Acquisition Specialist, at deidre.largent@metso.com.

We review applications on an ongoing basis and may begin interviews before the application deadline.

This role includes physical work requirements related to working in mining, industrial, and construction environments, including lifting, climbing, standing for extended periods, wearing personal protective equipment, and working at customer sites.

We recognize that highly capable candidates may hesitate to apply unless they meet every listed requirement. If this role excites you, we encourage you to apply even if your experience does not align perfectly with every qualification. You may be exactly the right candidate for the role.

Metso is committed to pay equity and transparent reward practices globally. Compensation information is shared in line with local legislation and applicable recruitment practices.

How to join- Working at Metso- About Metso- Diversity and Inclusion- Meet our people

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers' energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.

Metso is headquartered in Espoo, Finland. At the end of 2025 Metso had close to 18,000 employees in around 50 countries, and sales in 2025 were about EUR 5.3 billion. Metso is listed on the Nasdaq Helsinki.

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