Field Service Technician

Job Title: Field Service Technician 

Employment Type: Full-time
 

Role Summary

We are seeking a Field Service Technician II on behalf of our client to provide technical support and service for HVAC, fire alarm, and access control systems. Operating out of a local customer facility in Albany, NY, you will report directly to the Service Manager and utilize low-voltage troubleshooting skills to maintain, repair, and optimize critical building control systems.

Key Responsibilities

• System Maintenance: Perform routine maintenance, troubleshooting, and repairs on HVAC, fire alarm, and access control systems.

• Diagnostics: Apply low-voltage electrical and basic control knowledge to diagnose and resolve system issues efficiently.

• Service Delivery: Collaborate with team members and facility personnel to ensure timely, high-quality service.

• Safety & Compliance: Adhere strictly to company policies, safety protocols, and regulatory requirements during all field activities.

Qualifications

• Experience or Education: 1+ years of field service experience focused on HVAC, fire alarm, or access control systems OR a Technical Diploma / Degree in a related field.

• Technical Knowledge: Working knowledge of low-voltage electrical systems and basic control systems operation.

• Skills: Demonstrated troubleshooting ability and capability to follow technical instructions independently.

Preferred Qualifications:

• Experience with building automation or advanced control systems.

• Strong problem-solving abilities, attention to detail, and customer service orientation.

Compensation & Benefits

• Base Salary: $43,000 – $53,700 / year.

• Health & Wellness: Employer-subsidized Medical, Dental, Vision, and Life Insurance.

• Disability & Savings: Short-Term/Long-Term Disability, 401(k) match, Flexible Spending Accounts (FSA), and Health Savings Accounts (HSA).

• Work-Life Support: Paid Time Off (PTO), 12 Paid Holidays, Parental Leave, Educational Assistance, and Employee Assistance Program (EAP).

Equal Opportunity & Accommodation Notice

Our client is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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