Field Service Technician

Job Title: Field Service Technician

Job Description

The Field Service Technician travels to customer sites to install, commission, repair, and troubleshoot dispensing and process equipment used in fluid and material processing applications. This customer-facing role includes testing completed systems before shipment, supporting factory acceptance testing and application trials, and providing remote technical support. The position requires a strong mechanical and electrical aptitude, clear communication, and the ability to work independently with up to approximately 50% travel.

Responsibilities

• Travel to customer locations to install, commission, test, and validate dispensing and process equipment
• Perform mechanical, electrical, hydraulic, and pneumatic troubleshooting and repairs
• Test completed systems before shipment to verify proper performance and compliance
• Support factory acceptance testing (FAT) and application lab trials
• Assist with creating, updating, and maintaining technical documentation, manuals, and drawings to support equipment operation
• Provide remote technical support to customers via phone and web
• Read, interpret, and work from technical drawings, schematics, and documentation, including hydraulic, electrical, and fluid system schematics
• Collaborate with internal engineering, production, and service teams
• Support continuous improvement by providing feedback on equipment performance, field issues, and customer needs

Essential Skills

• 2+ years of experience working with mechanical, hydraulic, or pneumatic systems
• Hands-on experience with machines involving hydraulics, pumps, fluid systems, dispensing, and pressure control
• Knowledge of pumps, valves, piping, and fluid systems
• Mechanical aptitude (knowledge of motors, gearboxes, and power transmission components)
• Experience with industrial electrical systems and troubleshooting.
• PLC / HMI knowledge
• Ability to work independently in the field and adapt to new environments
• Clear written and verbal communication skills
• Strong problem-solving and troubleshooting skills with attention to detail and organization.

Work Environment

Customer sites may range from food processing plants to chemical and plastics manufacturing environments and other fluid or material processing operations. The position involves working with industrial and controls systems equipment.

The work environment supports professional growth, offering exposure to different technologies and departments within a niche market, along with consistent project work and opportunities to expand technical skills.

Job Type & Location

This is a Contract to Hire position based out of Grand Rapids, MI.

Pay and Benefits

The pay range for this position is $34.00 - $36.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Grand Rapids,MI.

Application Deadline

This position is anticipated to close on Aug 24, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.