Position Overview
We are seeking a technician who has the experience to support commissioning and on-site field service support. The job will require start up and troubleshooting of turboexpanders, power electronics, magnetic bearing systems and integrated systems for development and repeat projects.
Requirements
Key Responsibilities
- Understand operation of high precision motor, generator and turbo machinery equipment components and systems.
- Understand operation of power electronics and magnetic bearing systems.
- Understand and follow electrical, mechanical, and system drawings.
- Troubleshoot problems in the field with engineering inputs and document results.
- Commission projects at customer facilities including installation support, diagnosis, data collection and communication to internal teams.
- Communicate with customer/stakeholders on field service and support matters.
- Diagnose and support equipment at customer sites through phone, email or on-site support.
Supervisory Responsibilities
This position has no supervisory responsibilities.
Qualifications
The requirements listed below are representative of the knowledge, skill and ability required.
Skills, Experience, Education, and Abilities
- Minimum of 5 years of hands-on experience in field service, test, or a technical operational environment.
- Basic understanding of motor, generator, power electronics and magnetic bearing components.
- Ability to read schematics, engineering drawings and technical data sheets.
- Ability to use data acquisition and diagnostic instrumentation.
- High degree of independent judgment with minimal supervisory guidance.
- Strong technical communication required for customer support and training.
- Microsoft Office Suite skills.
Nice to Haves
- Hands-on experience with rotating machinery and variable frequency drives.
- System integration experience with electro-mechanical systems.
- Experience with RS-232/485 communication and MODBUS protocols.
- Experience with AC-DC conversion equipment and motor drives.
- Experience with customer service in a turbomachinery company.
- Experience with customer service in a clean energy company.
- Experience working in a small to mid-size company where individual efforts are impactful.
Physical Demands
Candidate must be comfortable with travel approximately 50% of the time, up to 70% during periods of heavy off-site support. Employee must occasionally lift and/or move up to 50 pounds.
Benefits
We offer a competitive benefits package designed to support the
health, well-being, and financial security of our employees. Eligible
team members receive paid vacation, paid sick time, comprehensive
health benefits, and participation in a 401(k) retirement plan with
company match. This role is based in a fast-paced manufacturing
environment where teamwork, reliability, safety, and attention to
detail are essential to success.
The above job description is not intended to be an all-inclusive
list of duties and standards of the position. Incumbents will follow
any other instructions, and perform any other related duties, as
assigned, by their supervisor. Management reserves the right to
change, rescind, add or delete the duties and responsibilities of
positions within this job classification at any time.
Sapphire Technologies is an equal opportunity employer and
prohibits discrimination based on race, color, religion, national
origin, gender, sexual orientation, gender identity, age, physical or
mental disability, or veteran status. This policy applies to
recruiting, hiring, transfers, promotions, terminations, compensation
and benefits and also states that retaliation against any employee who
files a complaint regarding possible violations of this policy will
not be tolerated.