Field Service Technician - Custom Door/Window Manufacturer

Field Service Technician

The French Steel Company is seeking a skilled Field Service Technician to support our growing portfolio of luxury custom steel windows and doors. In this role, you will travel nationwide to perform high-quality repairs, servicing, troubleshooting, and installation corrections on our premium thermally broken steel products.

Key Responsibilities:

• Diagnose and repair custom steel windows and doors on-site at client locations across the country
• Identify and resolve installation-related issues
• Manage travel logistics (flights, hotels, rentals) using a company credit card, with support from our Service Coordinator
• Maintain detailed service reports and communicate effectively with clients and the Atlanta team

Requirements:

• Proven experience installing and servicing doors and windows (steel or high-end fenestration preferred)
• Own hand and power tools required for field service work
• Must live within 50 miles of midtown Atlanta
• Comfortable with frequent travel and hybrid work (field-based with periodic office time in Atlanta)
• Valid driver’s license; company vehicle provided

This is an excellent opportunity for a self-motivated technician who enjoys independence, problem-solving, and delivering exceptional customer experiences.

Since 2005, The French Steel Company is a leading provider of custom steel doors & windows from Miami to Boston to San Francisco for luxury homes, restaurants, museums, hotels, country clubs and condos. We manufacture, sell, install and ship products across North America. We take pride in our precision engineering, manufacturing and installations: making beautiful steel doors and windows that last a lifetime.