New!
Field Service Mechanic A Herc Rentals Inc
Opelika, AL4 days ago
- $32–$36 Per Hour
Highlights
Work closely with Operations and Project Team s during implementation and deployment of print technology and support services, including inventory collection and management, MADC tracking, and consumables management while monitoring adherence to all SLAs. Troubleshoots technical problems and issues, determines technical solution in accordance with product and customer specifications, and recommends actions to company or customer representatives for coordinate product solution.
Numbers & Facts
| Location | Fort Moore(Benning), GA |
| Industry | Staffing/Employment Agencies |
| Salary | $25–$30 Per Hour |
| Company Size | 50 to 99 employees |
| Year Founded | 2014 |
| Website | http://www.insyncstaffing.com/default.html |
Description
Location: Fort Moore(Benning), GA
Pay rate: $25.00 - $30.00/hr
Duration: 1 year
Hours: M-F 8:00- 4:30, Standby Hours may be required.
Summary:
This position is for an onsite customer dedicated position in the Fort Moore (Benning) area. Responsible for the overall remedial and scheduled service for customer devices under contract. Provides quality service execution performance to meet or exceed Customer commitments resulting in high levels of Customer Satisfaction.
Benefits: (employee contribution)
Health insurance
Health savings account
Dental insurance
Vision insurance
Flexible spending accounts
Life insurance
Retirement plan
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Pay rate: $25.00 - $30.00/hr
Duration: 1 year
Hours: M-F 8:00- 4:30, Standby Hours may be required.
Summary:
This position is for an onsite customer dedicated position in the Fort Moore (Benning) area. Responsible for the overall remedial and scheduled service for customer devices under contract. Provides quality service execution performance to meet or exceed Customer commitments resulting in high levels of Customer Satisfaction.
- Installs, operates, maintains, repairs, and modifies equipment.
- Conducts technical analysis of product implementations, modifications, and enhancements to product in accordance with specific customer specifications and implementations.
- Troubleshoots technical problems and issues, determines technical solution in accordance with product and customer specifications, and recommends actions to company or customer representatives for coordinate product solution.
- Assess product needs in accordance with customer specifications.
- Conducts technical training and product briefing with customers, vendors, and company representatives.
- Acts as local on-site representative to customer's organization.
- Onsite Service Technician supporting large facility. M-F work shift.
- Delivery and installation of printer supplies, maintains, repairs equipment.
- Conducts technical analysis of product implementations, to product in accordance with specific customer specifications and implementations.
- Troubleshoots technical problems and issues, determines technical solution in accordance with product and customer specifications, and recommends actions to Lexmark representatives to coordinate product solution.
- Assess product needs in accordance with customer specifications.
- Conducts technical training and product briefing with customers, vendors, and company representatives.
- Work within multiple systems to accept and respond to dispatched service and supply calls within Customer SLA commitments.
- Accurately diagnose, repair & maintain product(s) and accessories in peak operating condition within published electrical, mechanical, and print quality specifications.
- Effectively schedule calls to manage SLA requirements across assigned activities.
- Ensure regular and effective communications with customers to ensure awareness of call acceptance, ETA, status, and closure.
- Assist customer with any reported issues or questions on customer product(s).
- Train Customer on appropriate usage of customer product & features.
- Ensure proper repair and maintenance procedures are performed on identified device(s) and Total Service Call Procedures are completed prior to leaving customer site.
- Follow prescribed administration procedures to ensure proper collection and reporting of required data, including, but not limited to; call acceptance, status updates, call closure and debrief, parts return and tracking.
- Manage local part inventory and ensure accurate tracking of inventory levels and transactions.
- Provide Meter Reads on Devices as needed.
- Present a positive image through proper attire, communication skills and personal grooming.
- Assumes other special activities, responsibilities, and special projects from time to time as directed.
- Work closely with Operations and Project Team s during implementation and deployment of print technology and support services, including inventory collection and management, MADC tracking, and consumables management while monitoring adherence to all SLAs
- Conduct Train-the-Trainer and End User training as necessary; coordinate support for improved service diagnostics
- Conduct printer assessments to optimize fleet and ensure customer standards are met.
- 2 - 5 years experience in servicing printers, hard copy devices, or imaging products preferred.
- Strong electro-mechanical aptitude.
Benefits: (employee contribution)
Health insurance
Health savings account
Dental insurance
Vision insurance
Flexible spending accounts
Life insurance
Retirement plan
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
About Company
We recognize the VMS program management team is our customer and needs to be serviced with integrity, so we built and continue to improve upon our delivery methods as we strive to provide the highest quality service possible.
inSync Staffing’s management team recognized ten years ago the inevitable changes to the staffing industry being brought about by technology and the growing trend of Fortune 1000 corporations to outsource management of their contingent workforces to meet compliance and cost control goals. Rather than swim upstream against the changes, inSync Staffing has embraced MSP and VMS programs as our customers, not competitors. We asked program managers how they want to be serviced.
The result of their input is that we have structured inSync Staffing as a recruiting and customer service organization, unlike traditional staffing companies who sell directly to the end client. Our delivery model allows us concentrates our resources on how to best supply candidates in a very competitive MSP/VMS program environment.
Similar Jobs
Road Technician Level 1 - Power & HVAC Sunbelt Rentals
COLUMBUS, GA7 days ago- $22.85–$32.84 Per Hour
Automation Technician Diedre Moire Corp.
Phenix City, AL19 days ago- $80,000–$140,000 Per Year
- Full-time