Field Service Technician

Insight Global

  • Charlotte, NC
  • 1 day ago
  • $40–$50 Per Hour
  • Full-time

Highlights

This role is ideal for individuals with CNC machining, machine tool, automation, electro-mechanical, or OEM service experience who enjoy hands-on technical work, travel, and problem solving in fast-paced production environments.  Respond to machine downtime events and provide break/fix support to restore production equipment  Conduct machine startups, calibrations, testing, and performance verification.

Numbers & Facts

LocationCharlotte, NC
Job TypeFull-time
IndustryHealthcare Services
Salary$40–$50 Per Hour
Year Founded2001
HeadquartersAtlanta, Georgia, US
Websitehttp://www.insightglobal.net

Description

A leading industrial machinery manufacturer is seeking multiple Field Service Technicians to support customers across North America. These positions are responsible for the installation, maintenance, troubleshooting, repair, and startup of advanced CNC machine tools in manufacturing environments. This role is ideal for individuals with CNC machining, machine tool, automation, electro-mechanical, or OEM service experience who enjoy hands-on technical work, travel, and problem solving in fast-paced production environments.

  Install and commission CNC machine tools at customer facilities

  Perform troubleshooting, diagnostics, and repair activities on mechanical, electrical, hydraulic, and control systems

 Respond to machine downtime events and provide break/fix support to restore production equipment  Conduct machine startups, calibrations, testing, and performance verification

 Interface directly with customers, distributors, operators, and maintenance teams

  Document service activities and communicate technical findings

  Support preventative maintenance efforts and equipment optimization initiatives

  Travel extensively to customer locations throughout North America

Qualifications

4+ years of professional experience with a combination of the following: CNC Mills, CNC Lathes, Fanuc Controls, Mitsubishi Controls, Siemens Controls, Bosch Control Systems, Servo systems and drives, Precision machine tools

• Experience troubleshooting industrial machinery in manufacturing environments • Strong mechanical and electrical aptitude

• Ability to read and interpret technical drawings, schematics, and manuals

• Valid driver's license and ability to obtain a passport if needed

• Open to 90+% travel, all across the US

About Company

Company Context

ASP is a medical supply company selling products such as syringes, gowns, wound care products, and other healthcare supplies to hospitals and large physician groups.
The company is in growth mode and is targeting roughly 3x revenue growth.
They have been overhauling supply chain operations and have already transformed 4 of their 5 supply chain organizations.
The previous person in the role was promoted to Director, which suggests there is visibility and growth potential.

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