Field Service Technician

• Diagnose, repair, rebuild, and service ready-mix concrete batch plant machinery (motors, hydraulic/pneumatic valves, conveyors, weigh batchers) and concrete mixer trucks, including drums, chutes, and hydraulic systems.
• Perform AC/DC electric motor diagnostics, rebuilds, and installations on generators, pumps, and rotating equipment; resolve mechanical, electrical (12/24V DC), and pneumatic issues to minimize production downtime.
• Execute electrical testing, mechanical inspections, and equipment disassembly using precision tools, hand tools, welders, and cutting torches in compliance with manufacturer specifications.
• Install new concrete production equipment and components; read and interpret technical manuals, schematics, and computer-based batch control systems.
• Interface with batch plant operators and mixer truck drivers to troubleshoot operational issues and communicate equipment status, repair recommendations, and scope of work to supervisors and management.
• Complete federally required DOT annual truck and trailer inspections and maintain accurate documentation per FMCSR 396.19 standards; complete all assigned web-based and DOT-required training.
• Maintain company equipment in a clean, safe, and orderly condition; adhere to all HAZMAT, contamination control, and safety policies; make warranty recommendations as applicable.
• Travel regionally to customer and branch locations as required, with availability for early mornings, late nights, weekends, and emergency repairs based on production demands.
• Own and maintain personal tools; promote Suntec core principles and a collaborative, safety-first work culture; perform other related duties as assigned.
• High school diploma or GED required; technical training in diesel mechanics, heavy equipment repair, or electrical systems highly preferred, with a minimum of 5 years of field service or mechanical repair experience in aggregate, ready-mix concrete, construction, or manufacturing.
• Strong understanding of electromechanical systems, batch plant controls, and industrial motor components, with proficiency across hydraulic, pneumatic, fuel, brake, powertrain, air brake, diesel, and gas engine systems; experience with batch plant systems, mixer trucks, or industrial motor repair a significant advantage.
• Ability to read technical manuals, wiring diagrams, and schematics; competent with electronic diagnostic tools, scanning equipment, and computer-based control systems.
• Valid driver's license required; CDL-A preferred (or ability to obtain); must hold air brake inspection certification per FMCSR 396.25 and ability to complete annual commercial vehicle certifications per FMCSR 396.19 and all DOT-required training and TRAIN test evaluation.
• Effective English communication skills (verbal and written) with the ability to work independently, prioritize under pressure, and collaborate with operators, drivers, and cross-functional teams.
• Dependable self-starter with sound field judgment; must adhere to company safety policies, grooming standards, and professional conduct expectations.

PHYSICAL DEMAND

The physical demands below represent those required to successfully perform the essential functions of this position.

• Regularly required to stand, walk, use hands and fingers, reach, climb, balance, stoop, and kneel.
• Must be able to lift and/or move up to 50 pounds on a frequent basis.
• Ability to work on-site and operate heavy equipment in varied outdoor weather conditions.
• Close, distance, and peripheral vision required.
• May operate a forklift with appropriate certification.

This position is designated as a Safety-Sensitive Position.

WORK ENVIRONMENT

The work environment characteristics below represent typical conditions encountered while performing essential job functions.

• Regularly exposed to moving mechanical parts, elevated work areas, loud noise, dust, and outdoor weather conditions.
• Frequently exposed to wet or humid conditions, extreme cold, and extreme heat.
• Work is performed in fast-paced batch plant and field environments requiring flexible scheduling, including early mornings, late nights, and emergency callouts based on construction demands.

The Field Service Technician - Batch Plants is responsible for the maintenance, diagnostics, repair, and installation of ready-mix concrete batch plant machinery and mixer truck fleets. This role demands a self-starter with strong mechanical aptitude, the ability to work independently in fast-paced environments, and a willingness to travel frequently to customer and Suntec sites. The ideal candidate brings hands-on experience in concrete production, aggregate operations, or heavy equipment and thrives under pressure when production demands are high.