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Field Service Tech-Size Reduction Products

SITE Staffing Inc.

  • New Berlin, WI
  • 5 days ago
  • $77–$80 Per Hour

Highlights

Qualifications: 2+ years of field service and repair experience with heavy equipment, preferably granulators or plastics industry equipment. This position requires a mechanically skilled professional who is comfortable working independently, traveling on short notice, and building strong customer relationships.

Numbers & Facts

LocationNew Berlin, WI
Salary$77–$80 Per Hour

Description

Field Service Technician 

Pay: $77-$80/Per Year

Shift: 1st, Mon-Fri (7AM-3:30PM)

This position requires a mechanically skilled professional who is comfortable working independently, traveling on short notice, and building strong customer relationships.

Job Description:
  • Perform repairs, troubleshooting, and service on size reduction equipment at customer locations.
  • Travel frequently throughout the Midwest, U.S., and Canada by air and automobile, sometimes with minimal notice.
  • Support granulator rebuild department projects and receive initial product training.
  • Provide office-based customer support for granulator and size reduction equipment issues when not traveling.
  • Communicate with customers on-site, by phone, and by email to diagnose and resolve service issues.
  • Complete detailed field service reports following each service call.
  • Collaborate with Engineering, Manufacturing, and other departments to resolve technical and customer issues.
  • Maintain positive customer relationships and represent the company professionally at customer facilities.
  • Manage multiple service projects and priorities simultaneously.

Qualifications:
  • 2+ years of field service and repair experience with heavy equipment, preferably granulators or plastics industry equipment.
  • Ability to read and interpret engineering drawings.
  • Basic electrical troubleshooting experience.
  • Knowledge of the plastics industry and related process-control equipment, including recyclers.
  • Strong mechanical troubleshooting and repair skills.
  • Previous experience working directly with customers in a field-service environment.
  • Excellent customer-service and relationship-building skills.
  • Ability to manage multiple projects and priorities.
  • Familiarity with Microsoft Office.
  • Ability to learn and utilize Enterprise Resource Planning (ERP) systems.
  • Excellent verbal and written communication skills.
  • Ability to travel frequently throughout the U.S. and Canada, including short-notice travel.


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