FIELD SERVICE TECH Material Handling (46053)

Field Service Technician (Material Handling) - $2000 Signing Bonus

Position Overview:

At Arnold Machinery, we understand that true customer satisfaction is only achieved with a dedicated and skilled team behind the scenes. As a Field Service Technician, you'll be a key player in maintaining our esteemed reputation across the western United States. With comprehensive training provided, you'll help us deliver unparalleled machinery support and service.

Essential Job Functions:

• Driving and Transportation: Maintain a good driving record to travel to customer locations for forklift and material handling equipment repairs.

• Communication Skills:

• Verbal: Effectively communicate with internal and external customers regarding service details, issues, and resolutions.

• Written: Prepare clear and accurate documentation for customers, dispatchers, peers, and supervisors.

• Technical Knowledge:

• Demonstrate a strong understanding of internal combustion engines.

• Read and interpret wiring/schematic diagrams and service manuals.

• Maintenance and Repairs:

• Perform repairs and periodic maintenance on forklifts and other material handling equipment.

• Assess repair situations, considering your skill level, safety, and the need for additional help.

• Tools and Equipment: Use a multimeter and laptop computer effectively; possess your own tools.

• Education and Training: Engage in ongoing education provided by Arnold Machinery and vendors to stay updated with industry standards.

• Punctuality and Core Values: Arrive at work as scheduled and adhere to Arnold Machinery's core values: Integrity, Discipline, Empathy.

• Customer Service: Thank customers for their business and inquire about their satisfaction with the service received.

Non-essential Job Functions:

• Assist the Service Manager with various tasks as needed.
• Maintain a clean workspace and/or truck.

Physical Demands and Working Conditions:

• Mobility: Walk and move about on foot often through uneven terrain.
• Lifting: Frequently lift items over 50 lbs.
• Manual Dexterity: Operate equipment, hand and power tools, and handle miscellaneous equipment parts and tools.
• Posture: Bend body downward and forward, climb in and out of equipment, and remain standing for certain tasks.
• Equipment Operation: Read work tickets, parts and service books, and operate heavy equipment.
• Communication: Use radio, phone, and in-person communication effectively.
• Hearing: Discern mechanical problems and communicate effectively in various environments.
• Positioning: Sit in equipment and vehicles, and lie in a prone position under vehicles and equipment when necessary.

Join Arnold Machinery to become part of a dedicated team committed to excellence in machinery support. Apply now to take advantage of our $2000 signing bonus and make a significant impact on our customer satisfaction efforts.

Knowledge, Skills, and Abilities:

• Ability to use MICROSOFT EXCEL, WORD. Experience with other MS OFFICE programs helpful
• Effective written, verbal and interpersonal skills
• Ability to use office machines (fax, copier, computer etc.)

Benefits offered:

• Paid Sick Leave
• Paid Vacation
• Paid Holiday
• Company currently pays 100% of the medical premium for associates and family
• Dental and Vision plans
• 401K/Roth with company match
• Quarterly and Yearly Bonus programs
• Company Stock received to associates with 5+ years of service

Arnold Machinery is an equal opportunity, affirmative action and right to work employer.

Arnold Machinery does not discriminate based on physical or mental disability where the essential functions of the job can be reasonably accommodated. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization