Field Service Tech (KY, Elizabethtown)

About the Role

Five Star Breaktime Solutions is a premier provider of away-from-home convenience services, offering vending, micro-market, coffee, water, and dining solutions that keep our customers refreshed and energized.

We are seeking a Field Compliance Technician to support our vending and micro-market operations through preventative maintenance, equipment preparation, merchandising compliance, and field support. This is a hands-on position ideal for someone who is mechanically inclined, enjoys working independently, and takes pride in keeping equipment and customer locations up to Five Star standards.

What Five Star Has To Offer

• Paid vacation after 6 months.
• Seven paid holidays per year.
• Competitive starting pay.
• Quarterly bonus opportunities.
• Medical, dental, and vision insurance.
• 401(k) retirement savings plan with company match.
• Weekly pay.
• Opportunities for growth and advancement.

Key Responsibilities

• Perform preventative maintenance, cleaning, and upkeep on vending and breaktime equipment.
• Prepare vending machines and equipment for installations, product changes, and transitions.
• Inspect and troubleshoot equipment to identify potential issues or malfunctions.
• Follow company planograms to ensure proper product placement and merchandising.
• Maintain equipment cleanliness, appearance, and operational standards.
• Monitor and maintain proper inventory levels for parts and products.
• Visit customer locations and identify equipment, merchandising, or compliance concerns.
• Build positive relationships with customers and provide professional service.
• Support route and field teams to maintain customer satisfaction.
• Maintain a clean, safe, and organized work environment.
• Safely operate company vehicles and equipment.
• Follow all company safety procedures and DOT requirements.
• Work safely in varying weather conditions, including heat, cold, rain, and snow.
• Complete additional field and operational responsibilities as needed.

Required Qualifications

• High school diploma or GED.
• Must be at least 21 years of age and able to obtain and maintain a DOT Medical Card.
• Valid driver's license with a clean driving record.
• Ability to safely operate a company box truck or other assigned vehicle.
• Mechanical aptitude and basic troubleshooting skills.
• Ability to work independently and manage an assigned schedule.
• Strong communication and customer service skills.
• Ability to repeatedly lift at least 50 pounds.
• Ability to frequently reach, bend, stoop, push, pull, and move equipment.
• Ability to frequently lift and/or move up to 100 pounds and occasionally more than 100 pounds.
• Ability to work in varying weather conditions.
• Must be able to consent to a pre-employment background check and drug screen.

Preferred Qualifications

• Trade school or technical training.
• Previous vending, equipment maintenance, service technician, or field service experience.
• Experience with preventative maintenance and basic equipment troubleshooting.
• Previous merchandising or planogram experience.

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.