Analysis Skills, Background Investigation, Capital Markets, Cellular Telephone, Communication Skills, Construction, Continuous Improvement, Customer Satisfaction, Customer Support/Service, Drilling, Drilling Equipment, Driver's License, Equity Securities, High School Diploma, Hydraulic Fracturing, Laptop PC, Lift/Move 25 Pounds, Lift/Move 50 Pounds, Mentoring, Microsoft Office, Multitasking, Natural Gas, Oil and Gas, On Call, On Site Support, Operations Management, Organizational Skills, Painting (Facilities and Maintenance), Problem Solving Skills, Product Support, Safety/Work Safety, Schematics, Strategic Planning, Team Player, Time Management, Trading/Stockbroking, Willing to Travel
LOCATION
TX
POSTED
5 days ago
About NCS Multistage
NCS Multistage Holdings, Inc. is a leading provider of highly engineered products and support services that facilitate the optimization of oil and natural gas well construction, well completions and field development strategies. NCS provides products and services primarily to exploration and production companies for use in onshore and offshore wells, predominantly wells that have been drilled with horizontal laterals in both unconventional and conventional oil and natural gas formations. NCS's products and services are utilized in oil and natural gas basins throughout North America and in selected international markets, including Argentina, China, the Middle East and the North Sea. NCS's common stock is traded on the Nasdaq Capital Market under the symbol "NCSM." Additional information is available on the website, www.ncsmultistage.com.
NCS believes that our employees are our most important resource. Our company succeeds by hiring the right people and empowering them to succeed in an environment that is challenging, rewarding, and fun.
What NCS Offers:
Competitive Pay
Full Benefits
Group RSP Program
Education & Training
Annual Bonus Program
Job Title - Field Service Supervisor
Department - U.S. Operations
Reports to - Operations Manager, International
Location - U.S.
Job Summary
The Field Service Supervisor is primarily responsible to support and mentor the Operations team by acting as front-line field support. They will be required to plan and execute high profile operations, with a focus on operational excellence and overall job quality. As a supervisor in the operation, they will be required to run all NCS bottom hole assemblies and cased hole completion systems in any area that NCS performs work.
Key areas of responsibility
Responsible for operation and proper configuration of downhole fracturing and completion tools and systems for intended job and well design
Ensure that operational specifications (limits) of the down hole tools are not exceeded
Ensure down hole tools and equipment are configured correctly for intended job
Liaise between pumping/coil services and energy company to ensure job success
Provides front-line support for customer with a high degree of professionalism
Communicate and work with customers, rig, coil, frac and other third-party personnel
Accurately complete job reports, create tool assembly schematics, and field service orders upon completion of job in a timely manner
Report any non-conformance in a timely manner
Actively participate in post-job analysis and after-action reviews
Prepare equipment for each specific job
All NCS tools and equipment looked after in a professional manner i.e.: tools clean and painted
Help to promote safe work practices and higher standards of performance
Support and uphold HS&E policies and procedures of NCS and the customer
Align individual goals with NCS's corporate goals, while adhering to and promoting the NCS Promise
Participate in Personal Development for Success (PDS)
Other duties, relevant to the position, shall be assigned as required
Knowledge, Skills & Abilities
High School Diploma or GED equivalent
Technical Certificate/Diploma or Degree; preferred
Minimum of 5 years of direct industry experience
Industry related experience, coiled tubing, drilling rigs, fracturing, drilling/service, and downhole tool operations
Valid Driver's license
Proficient with Microsoft Office Suites
Work with other teams, and exhibit effective communication
Self-motivated with excellent organizational and time management skills
Excellent judgement, ability to plan, high level of efficiency & work ethic
Ability to handle multiple priorities simultaneously, manage priorities
Ability to handle stressful situations
Ability to perform job responsibilities in all weather conditions
Ability to perform job in remote locations
Eligibility to work in US, Canada, and international markets
Perform physical labor, when necessary, in addition to standing or travelling for long periods of time
Ability to move or lift 25lbs - 50lbs
Additional Information
Employment Classification: Full-time, Regular
Work Schedule: Typically 12-hour shifts, on call 24/7
Special Equipment: Cell Phone & Laptop
Travel: Domestic and International travel required often
Eligibility: Field Compensation Rates
Bonus: Eligible
Criminal background check required for all positions
Safety sensitive positions will require additional pre-employment testing
Core Competencies
Teamwork/Collaboration - Able to work cooperatively with other individuals
Service Focus - Builds & maintains customer satisfaction and provides excellent service to internal & external customers
Decision Making - Able to make decisions and solve problems of varied levels of complexity using logical, systematic, and sequential approach
Ethics & Integrity - Trustworthiness and ethical behavior with consideration for impact & consequence when making decisions/taking action
Problem Solving - Ability to approach a problem by using a logical, systematic, sequential approach
Continuous Improvement - Ongoing improvement of products, services, or processes through incremental & breakthrough improvements
Accountability - Obligation or willingness to be answerable for an outcome