HVAC Field Service Supervisor
Salary: $130,000 – $160,000
Overview
We are seeking a highly skilled HVAC Field Service Supervisor to support and lead a team of 15 commercial HVAC technicians. This role is heavily field-based—not an office position—and requires a hands-on leader who can coach technicians, resolve issues in real time, and run service calls independently when needed.
Responsibilities
- Provide daily field supervision, support, and mentorship to a team of 15 commercial HVAC service technicians.
- Assist technicians in diagnosing, troubleshooting, and resolving issues over the phone and on-site.
- Perform service calls independently when necessary, ensuring high-quality workmanship and customer satisfaction.
- Conduct field visits to assess job progress, verify work quality, and provide technical guidance.
- Coordinate daily workload, prioritize emergency calls, and support technicians in meeting schedule demands.
- Ensure compliance with safety standards, company procedures, and industry best practices.
- Support training, onboarding, and skill development across the service team.
- Communicate effectively with customers, management, and team members regarding job status and service needs.
Qualifications
- 2+ years of supervisory experience in HVAC or8+ years as a Lead HVAC Technician.
- Strong commercial HVAC troubleshooting and technical diagnostic skills.
- Ability to coach and guide technicians both remotely and in the field.
- EPA Universal Certification required; additional licenses a plus.
- Excellent communication, leadership, and customer-service skills.
- Valid driver's license and ability to work in a fast-paced, field-focused role.
- Strong organizational skills with the ability to manage multiple priorities daily.