Job Summary
MSI Viking is seeking an experienced metrology professional to lead and support our field service technicians. The ideal candidate is a hands-on leader who can provide technical guidance, maintain accountability, and help ensure field service work is completed efficiently while meeting company, customer, and ISO/IEC 17025 requirements.
Responsibilities
- Ensure technicians complete required documentation for verification and calibration of CMMs, vision systems, optical comparators, surface plates, hardness testers, microscopes, and related equipment
- Ensure field service work is performed in accordance with ISO/IEC 17025 procedures
- Review and approve technicians' weekly time and monthly expenses
- Provide technical support to technicians and customers
- Prepare quotes and process orders for calibrations, repairs, retrofits, machine moves, and new equipment setup
- Travel into the field as needed to assist technicians or follow up on customer concerns
- Conduct employee reviews and support onboarding and offboarding activities
- Help maintain technician accountability, productivity, and service quality
Required Skills and Experience
- 3–5 years of metrology experience required
- Strong decision-making and critical-thinking skills
- Ability to manage conflict and provide direction to employees
- Basic computer skills, including Microsoft Windows, Excel, Word, and data entry
- High school diploma or GED required
- Formal metrology training or previous Precision Measurement Equipment Laboratory (PMEL) training preferred
Physical Requirements
- Ability to lift up to 70 pounds
- Ability to bend, kneel, stand, and grasp objects as required
Why Work for MSI Viking?
Join a company built around precision, technical expertise, and strong customer relationships. You’ll have the opportunity to lead a skilled field service team while continuing to grow your knowledge and experience in metrology.