Field Service Specialist

Sioux Falls, South Dakota or Sioux City, Iowa / Remote-Field Basedrn

Metrohm USA delivers technical solutions, trusted partnerships, and tangible results. Join us!

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We are the North American division of Metrohm AG (Herisau, Switzerland), a global leader in high-precision laboratory instruments and solutions for chemical analysis. Were currently seeking a Field Service Specialist to support our customers across, but not limited to, South Dakoda, Iowa and Nebraska.

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What Youll Do

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As a Metrohm Field Service Specialist, youll be the face of our Service teamproviding technical support and on-site service that keeps our customers instruments running at peak performance.

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• Perform installations, repairs, calibrations, certifications, preventive maintenance, and refresher training for benchtop analytical systems. rn
• Support customers both on-site and remotely (via phone, email, Teams). rn
• Manage a dynamic schedule across the territory. rn
• Build strong customer relationships through expert service and communication. rn
• Collaborate with Sales, Customer Support, and Product teams to deliver seamless customer experience. rn

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What You Bring

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• BS/BA in Chemistry or a closely related scientific discipline. rn
• 24 years of hands-on experience repairing laboratory instrumentation. rn
• Excellent troubleshooting and communication skills. rn
• Strong time management and the ability to work independently. rn
• Willingness to travel extensively throughout the territory and occasionally outside the territory in the South Region. rn

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Bonus Points For:

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• Previous experience traveling for field service work. rn
• Familiarity with process-based applications. rn
• Candidates with strong computer literacy and experience using common business or industry-specific software rn

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Why Metrohm USA?

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At Metrohm, we combine world-class technology with a people-first culture. Youll have the tools, training, and team support to succeedand the opportunity to make a meaningful impact in labs and industries across the country.

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Benefits That Work for You

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Eligible employees enjoy a comprehensive benefits package, including:

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• Medical, dental & vision coverage rn
• Company-paid life & disability insurance rn
• 401(k) with company match rn
• Tuition reimbursement rn
• Paid vacation, sick, personal, and holiday time rn
• Supportive, growth-oriented team culture rn
• Company vehicle rn

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Other Requirements

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Must pass pre-employment background check, education and employment verification, motor vehicle report and a 10-panel drug screening (including marijuana).

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Learn more and apply!

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Sioux Falls, South Dakota or Sioux City, Iowa / Remote-Field Based

Metrohm USA delivers technical solutions, trusted partnerships, and tangible results. Join us!

We are the North American division of Metrohm AG (Herisau, Switzerland), a global leader in high-precision laboratory instruments and solutions for chemical analysis. Were currently seeking a Field Service Specialist to support our customers across, but not limited to, South Dakoda, Iowa and Nebraska.

What Youll Do

As a Metrohm Field Service Specialist, youll be the face of our Service teamproviding technical support and on-site service that keeps our customers instruments running at peak performance.

• Perform installations, repairs, calibrations, certifications, preventive maintenance, and refresher training for benchtop analytical systems.
• Support customers both on-site and remotely (via phone, email, Teams).
• Manage a dynamic schedule across the territory.
• Build strong customer relationships through expert service and communication.
• Collaborate with Sales, Customer Support, and Product teams to deliver seamless customer experience.

What You Bring

• BS/BA in Chemistry or a closely related scientific discipline.
• 24 years of hands-on experience repairing laboratory instrumentation.
• Excellent troubleshooting and communication skills.
• Strong time management and the ability to work independently.
• Willingness to travel extensively throughout the territory and occasionally outside the territory in the South Region.

Bonus Points For:

• Previous experience traveling for field service work.
• Familiarity with process-based applications.
• Candidates with strong computer literacy and experience using common business or industry-specific software

Why Metrohm USA?

At Metrohm, we combine world-class technology with a people-first culture. Youll have the tools, training, and team support to succeedand the opportunity to make a meaningful impact in labs and industries across the country.

Benefits That Work for You

Eligible employees enjoy a comprehensive benefits package, including:

• Medical, dental & vision coverage
• Company-paid life & disability insurance
• 401(k) with company match
• Tuition reimbursement
• Paid vacation, sick, personal, and holiday time
• Supportive, growth-oriented team culture
• Company vehicle

Other Requirements

Must pass pre-employment background check, education and employment verification, motor vehicle report and a 10-panel drug screening (including marijuana).

Learn more and apply!