Field Service Site Specialist

Global Channel Management

  • Avon Lake, Ohio
  • 30+ days ago

    Highlights

    Develop effective account management and service & sales support strategies and activities to cultivate new business opportunities and to provide an outstanding customer service and support commitment. Field Service Site Specialist needs 5 years business experience with significant experience in a sales/service function required, preferably at a customer location.

    Numbers & Facts

    LocationAvon Lake, Ohio

    Description

    Field Service Site Specialist needs 5 years business experience with significant experience in a sales/service function required, preferably at a customer location

    Field Service Site Specialist requires:

    * BS/BA, preferably chemical engineering, chemistry or related fields or equivalent industry experience.

    * 5 years business experience with significant experience in a sales/service function required, preferably at a customer location.

    * Must have a strong work ethic and excellent customer relationship skills. Strong communication skills both internally and externally.

    * Must have strong problem resolution and technical leadership skills. Strong PC capability.

    * Strong knowledge of phosphate coatings, and adhesive and sealants.

    Field Service Site Specialist duties:

    * Manage the Site/Service functions supporting a Major Automotive OEM.

    * Responsible for working with automotive pretreatment system, sealer and underbody applications, and additional process areas. Includes: performing daily tests and quality audits to ensure processes are within specifications.

    * Record results and providing reports to customer management and staff. Must communicate effectively with plant personnel at all levels.

    * Develop effective account management and service & sales support strategies and activities to cultivate new business opportunities and to provide an outstanding customer service and support commitment.

    * Develop, manage, and apply organizational resources to provide excellent customer and technical support.

    * Ensure the rapid resolution of problems and provide technical and product management support across multiple technology platforms.

    * Maintain high standards and professional image of the company.

    * Place orders, track shipments, monitor

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