| Location | Avon Lake, Ohio |
Field Service Site Specialist needs 5 years business experience with significant experience in a sales/service function required, preferably at a customer location
Field Service Site Specialist requires:
* BS/BA, preferably chemical engineering, chemistry or related fields or equivalent industry experience.
* 5 years business experience with significant experience in a sales/service function required, preferably at a customer location.
* Must have a strong work ethic and excellent customer relationship skills. Strong communication skills both internally and externally.
* Must have strong problem resolution and technical leadership skills. Strong PC capability.
* Strong knowledge of phosphate coatings, and adhesive and sealants.
Field Service Site Specialist duties:
* Manage the Site/Service functions supporting a Major Automotive OEM.
* Responsible for working with automotive pretreatment system, sealer and underbody applications, and additional process areas. Includes: performing daily tests and quality audits to ensure processes are within specifications.
* Record results and providing reports to customer management and staff. Must communicate effectively with plant personnel at all levels.
* Develop effective account management and service & sales support strategies and activities to cultivate new business opportunities and to provide an outstanding customer service and support commitment.
* Develop, manage, and apply organizational resources to provide excellent customer and technical support.
* Ensure the rapid resolution of problems and provide technical and product management support across multiple technology platforms.
* Maintain high standards and professional image of the company.
* Place orders, track shipments, monitor