For over 80 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run more efficiently and safely by delivering quality products, technical support, and knowledgeable staff to implement the needed process solutions — with the goal of exceeding customer expectations. Our dedication brings the most advanced products and services to our customers throughout the Central and Gulf Coast regions of Texas.
Specialties:
As an Emerson Impact Partner, we offer a broad base of superior solutions including the top product lines for a given application. Our specialties at Puffer-Sweiven include:
- Pressure Management
- Isolation Valves & Actuation
- Control Valves & Regulators
- Process Control & Safety Systems
- Oil & Gas Automation– fiscal custody metering, controls, and SCADA
- Reliability Solutions & Services
- Specialty Pumps & Rotating Equipment
- Instrumentation
- Maintenance & Repair Services
Duties and Responsibilities:
- Reviews the purchase order after received from customer and works with buyers to source correct parts.
- Review and request material for future field service jobs.
- Receive and issue parts to the appropriate field service jobs.
- Creates production work orders for machining operations, as required.
- Makes recommendations to optimize inventory use and customer satisfaction, i.e. purchasing shortages, stock transferring, or modifying stock. On occasion, may make decisions on optimizing inventory use.
- Informs Receiving Department employees of priority of incoming material.
- Supports all field service business units, and other departments as needed.
QUALIFICATIONS:
Education/Knowledge:
- 5 plus years related Operations or Sales experience and/or training; or equivalent combination of education and experience.
- Basic industry knowledge.
- Excellent Product knowledge.
Experience/Skills:
- 2 plus years of Operations and/or Inside sales experience to include shop activities or Inside sales experience, experience with Microsoft office and other production and sales order software.
COMPETENCIES:
- Good written and verbal communication skills and the demonstrated ability to communicate and coordinate with a cross section of other employees and customers.
- Strong customer service skills including the ability to develop rapport and trust with other employees and customers.
- Strong interpersonal skills and the ability to work as part of a team.
- Good organizational skills to include the ability to handle several orders at one time.
- Basic Analytical Skills to utilize various sources of data to draw conclusions relating to scheduling and meeting the customers’ requirements.
- Strong Technical aptitude to convey product design, construction, and function.
- Concentration, focus and accuracy with documentation while performing administrative duties.
- Verbal and written communication with internal and external customers.