Highlights
Valid driver's license, good driving record, and the ability to safely operate lift trucks. Good communication, interpersonal, motivational, and computer skills with Microsoft Office Suite experience.
Numbers & Facts
| Location | Kissimmee, FL |
| Industry | Manufacturing - Other |
| Company Size | 10,000 employees or more |
| Year Founded | 1945 |
| Website | https://www.crown.com/ |
Description
Job Posting External
Job Responsibilities:
- Direct, manage, train, motivate, and monitor job performance of Field Service Technicians. Ensure safety practices. Review paperwork and timecards.
- Recruit, interview, develop, and evaluate service personnel. Counsel direct reports.
- Maintain good customer relations and improve customer retention. Maintain direct contact with current or prospective customers. Resolve complaints. Prepare customer service repair quotes, presentations, cost reports, etc.
- Pursue and develop new service business. Administer Company goals and policies. Maintain paper flow, records, and reports.
Qualifications:
- High school diploma and prior experience as a Field Service Technician
- Prior experience as a Dispatcher and/or Supervisor preferred
- Strong technical/repair knowledge
- Good communication, interpersonal, motivational , and computer skills with Microsoft Office Suite experience
- Valid driver's license, good driving record, and the ability to safely operate lift trucks
About Company
Crown Equipment Corporation designs, manufactures, distributes, services and supports material handling products that provide customers with superior value. Since its entry into the material handling equipment industry in 1956, Crown has distinguished itself from competitors with exceptional product designs and a unique business approach based on vertical integration. When it says Crown on the outside, it's a Crown on the inside. Crown designs and manufactures 85 percent of its lift truck components, including key parts like motors, drive units, and electronic modules.