Field Service Engineer

Field Service Engineer - Swisslog Global Where do people love what they do, and being great at what they do? At Swisslog, that's where! Our teams are the heart of a world-leading R" name="description"/> Where do people love what they do, and being great at what they do? At Swisslog, that's where! Our teams are the heart of a world-leading R" name="twitter:description"/> Where do people love what they do, and being great at what they do? At Swisslog, that's where! Our teams are the heart of a world-leading R" property="og:description"/>

• Home
• Solutions & Products

Products & systems for automated logistics

Discover a wide range of technologies that will boost your automated materials handling performance while reducing costs.

Learn more

• Solutions & Products

• Overview Solutions & Products

• Storage & Retrieval ASRS

• Storage & Retrieval ASRS

• Overview Storage & Retrieval ASRS

• For Small Loads

• For Small Loads

• Mini Load Storage Systems

• Light Goods Shuttle: CycloneCarrier

• Mobile Robotics: CarryPick

• Cube-based Storage System: AutoStore

• For Pallets & Heavy Loads

• For Pallets & Heavy Loads

• Solutions for Pallets & Heavy Loads

• 4-way Pallet Shuttle AgileStore

• Pallet Shuttle PowerStore

• Pallet Stacker Crane Vectura

Cube-based Storage System: AutoStore Automated High Bay Warehouse Pallets Shuttle Storage Solutions

Transport & Conveyors

• Transport & Conveyors
• Overview Transport & Conveyors
• Autonomous mobile robots IntraMove
• Monorail transport system FastMove
• Pallet Conveyor ProMove
• Small Loads Conveyor QuickMove

Picking & Palletizing

• Picking & Palletizing
• Overview Picking & Palletizing
• Person to Goods Picking Systems: CaddyPick
• Goods to Person Picking System
• Goods to Robot: ItemPiQ
• Mixed Case Palletizing: ACPaQ

Software

• Software
• Overview Software
• SynQ Platform
• SAP EWM

Products A to Z

• Products A to Z
• Overview Products A to Z
• AgileStore - 4‑way pallet shuttle
• ACPaQ - Case palletizing
• AutoStore - Small parts storage & picking
• CaddyPick - Monorail based picking system
• CarryPick - Order picking system
• CycloneCarrier - Small loads shuttle storage system
• FastMove - Monorail pallet transport system
• IntraMove - Autonomous mobile robots (AMRs)
• ItemPiQ - Robot based item picking
• PowerStore - Pallet shuttle system HBW
• ProMove - Conveyor system pallets
• QuickMove - Conveyor system
• SAP EWM - Ext. WMS platform
• SynQ software - Intelligent WMS platform
• Vectura - Pallet stacker crane for HBW

Products for Integrators

Industries

Logistics automation for your industry

Solutions and consulting: Swisslog has decades of experience providing logistics & warehouse automation for the key industries.

Learn more

• Industries
• Overview Industry Solutions
• Food and Beverage
• Grocery Distribution
• Fashion and Apparel
• General Merchandise
• More industry expertise

Service

Our Customer Service Portfolio

Imagine if you had the formula for 100% uptime. We strive to give you complete confidence, ensuring you get the right solutions and the best services.

Learn more

• Service
• Full Customer Service Portfolio
• Local Service Contacts
• Technical Support
• Preventive Maintenance
• Preventive Maintenance
• Overview Preventive Maintenance
• Field Service
• System Operations
• Condition Monitoring

System Optimization Spare Parts IT Managed Services Expansion & Modernization Training

References & more

Resources & downloads

Browse our library of resources, including webinars, case studies, whitepapers & more. Free exclusive downloads.

Learn more

• References & more
• Downloads Overview
• Case Studies
• Blog
• Webinars
• White Papers & E-Books
• Knowledge area
• FAQ Intralogistics Challenges

Company

Swisslog history, facts & figures

Swisslog is a global company with Swiss roots. Learn more about our company's facts, figures, history, management, locations and sustainability.

Learn more

• Company
• About Swisslog Overview
• News & Events
• News & Events
• Overview News & Events
• Events & Trade Shows
• News
• Press area

What we do

• What we do
• Our Offering at a Glance
• Your Guide & Partner
• Consulting & Planning

Leadership team Corporate Governance & Sustainability

• Corporate Governance & Sustainability
• Overview Corporate Governance
• Sustainable Technology
• Organization & Behavior
• Sourcing & Supply Chain
• Reports, guidelines, certificates

Locations Contact us Service & Spare Parts Helplines

Careers

Careers at Swisslog

Shape your future at Swisslog and explore our unique company culture.

Learn more

• Careers
• Careers Overview
• Vacancies
• Swisslog as an employer
• Swisslog as an employer
• Culture & Values
• Controls job vacancies
• Smart Working

Students & Graduates

• Students & Graduates
• Students & Graduates
• Global Trainee Program

How to apply

Solutions & Products Industries Service References & more Company Careers

Global Versions

• German

• English

Select your location:

Australia Austria Belgium Canada China Denmark Finland France Germany India Ireland Italy Malaysia Mexico Netherlands New Zealand Norway Saudi Arabia Singapore Spain Sweden Switzerland Thailand United Arab Emirates United Kingdom United States of America

Location

Select your language:

• English

• German

• English

• Dutch

• French

• English

• English

• Chinese

• English

• Danish

• English

• Finnish

• English

• French

• English

• German

• English

• English

• English

• Italian

• English

• English

• Spanish

• English

• Dutch

• English

• English

• Norwegian Bokmål

• English

• Arabic

• English

• English

• Spanish

• English

• Swedish

• English

• German

• English

• French

• Thai

• English

• Arabic

• English

• English

• English

You are using Internet Explorer and will not be able to use our website properly.

Please change to an up-to-date browser for ideal presentation of the website.

• Home
• Careers
• Vacancies
• Field Service Engineer

Field Service Engineer

July 20, 2026

APPLY HERE

Where do people love what they do, and being great at what they do?

At Swisslog, that's where! Our teams are the heart of a world-leading Robotics company that's harnessing the power of technology to shape the future of intralogistics. The result? We're transforming performance and efficiency for customers across the globe, giving them the vital edge in their markets.

Short Facts

• Ho-Chi-Minh-City, Malaysia

• Swisslog, hybrid

• Customer Service

• Permanent Position

Responsibilities

Make an impact

The CS Engineering team is growing and we are looking for passionate individuals who are looking for a career development in the field of customer service / helpdesk and at the same time to learn to strive in a global environment. Individuals who are keen to take a challenge, this is the right opportunity!

• Provide regular inspection maintenance service on site.
• Must try the best to recover the system in the shortest reasonable time.
• Must respond to customers' concern and complaints in an adequate manner.
• Must have a sense for customer's requirements and proactive thinking to turn the requirement into action.
• Must have an open eye for new investments the customers may undertake.
• Providing support to customers for the system installed (during and after office hours).
• Assist in commissioning and deployment during project implementation phase, provide on-site assistance.
• Record incident / problem in CMMS.
• Adequate trouble-shooting skill and has the capability to rectify the problem individually before engage level 2 support.
• Support customer spare parts handling / inventory.

Application Requirements

What you need to succeed

• Degree holder in Mechanical / Electrical / Controls Engineering or equivalent.

• Minimum 3 year of working experience preferably in Electrical / Mechanical equipment support and maintenance of industrial / process equipment.

• Has hand on experience to resolve electrical and mechanical problem.

• Independent and able to work under pressure, over time and odd hours to resolve problem on site.

• Proactive with a strong customer and team focus.

• Working experience in automated material handling system with PLC knowledge is an added advantage.

• Possess adequate trouble shooting skill and capability to provide training if needed.

• Computer literate with good knowledge in using Microsoft Office applications (e.g. MS Excel).

• Good level of health and fitness and to be able to work safely at height.

• Efficient time management.

• Compliance to safety regulation.

• Required to work according to standby time table.

• 13th salary

• Global Opportunities

• Great Team Spirit

• Grow with Us!

• Learn & Grow

Our promise to you

Swisslog is a world of opportunity for people who can deliver a game changing mission: driving the future of intralogistics, by shaping an era of robotic and data-driven automated solutions that create exceptional customer value.

Join us on this journey and you'll be part of a global enterprise that's proud of its Swiss roots - and hugely excited by the worldwide opportunities open to everyone in the Swisslog family. So come and realize your potential, in a team that's united by passion and driven by the OneSwisslog team spirit.

About Swisslog

Swisslog is shaping the future of intralogistics. As part of the KUKA Group, we work on the latest technologies that are reimagining the world of logistics. We're a team of 3,000+ experts from 50 countries, serving some of the world's largest and most exciting brands. Together, we're implementing smart and innovative approaches - including flexible robot-based and data-driven automation solutions that are transforming the supply chain. So join our team and share your unique perspective.

Join the journey!

If you think a career with Swisslog could be what you are looking for, we´d love to hear from you.

We´re looking forward to receiving your application!

Ready to start your Journey?

We are looking forward to hearing from you

APPLY HERE

Eugene Ng Shi Wai

Senior People & Organization Business Partner

• Contact us

Subscribe for news & updates

*

Contacts

• Locations
• Contact Us
• Service Helpdesks
• Suppliers

Products & Solutions

• Pallet Technology
• Light Goods Technology
• AutoStore
• For Integration Partners

Careers

• Job Vacancies
• Smart Working
• Graduate Trainee Programs
• How to apply

Company

• What we do
• Facts & history
• News & Events
• Customer Portal
• Swisslog Holding AG 2026
• Legal Statements
• Privacy & Policies
• Cookie settings

How can we help you?

Contact us, or share our site.

Contact Newsletter Share

Contact

Eugene Ng Shi Wai

Swisslog Malaysia Sdn Bhd, Petaling Jaya

• Email

Share this page

Share this page or email to a friend.

• LinkedIn
• Facebook
• Twitter