Field Service Engineer

Job Description

Every day, Axionova Engineering Limited Field Service Engineer help our customers to tackle issues that enable us to make discoveries that improve the quality of life. Through our work, we deliver insights and provide support that keep projects running smoothly and more efficiently. Join our multifaceted organization to be a part of this exciting work.

As a Field Service Engineer for Axionova, you will work at a variety of sites, so having an appetite for continuously learning about new projects, sites and consumables is key. Applying your interpersonal skills, creativity and can-do attitude is essential. The ability to help with solving customer problems and a dedication to deliver the highest levels of customer service is how you will build customer success.

Key Responsibilities

- Installation & Setup:
- Install, calibrate, and commission engineering equipment and systems on project sites.
- Ensure compliance with technical specifications, safety standards, and client requirements.

- Maintenance & Troubleshooting:
- Perform preventative and corrective maintenance on-site equipment to minimize downtime.
- Diagnose and resolve mechanical, electrical, and software-related issues promptly.

- Technical Support & Client Interaction:
- Provide on-site training and guidance to clients and site personnel regarding equipment usage.
- Serve as the point of contact for technical inquiries, ensuring customer satisfaction.

- Documentation & Reporting:
- Maintain detailed service reports, including work performed, issues encountered, and resolutions.
- Document and escalate recurring issues or potential design improvements to the engineering team.

- Compliance & Safety:
- Adhere to company, client, and regulatory safety standards while working on-site.
- Identify and mitigate risks during installation, maintenance, and troubleshooting activities.

- Collaboration:
- Coordinate with project managers, contractors, and other engineers to ensure smooth project execution.
- Assist the design and engineering teams with feedback from on-site conditions for continuous improvement.

Qualifications

- Bachelors degree in Electrical, Mechanical, or Systems Engineering (or related field).
- 3+ years of experience in field service engineering, preferably in industrial or infrastructure projects.
- Proficiency in troubleshooting and maintaining electrical, mechanical, and control systems.
- Experience using diagnostic tools and software for monitoring system performance.
- Strong technical documentation skills and familiarity with project management tools.
- Exceptional problem-solving and communication skills.
- Ability to work independently and thrive in dynamic field environments.
- Willingness to travel extensively and work on various project sites.
- Valid drivers license is required.

Preferred Qualifications
- Professional Engineer (PE) or EIT certification.
- Experience with PLC systems, SCADA, and control systems.
- Familiarity with AutoCAD, Revit, or similar software.
- Previous experience working on infrastructure, energy, or municipal projects.

Additional Details

This job has a full time weekly schedule. It includes the option to work remotely.  The full-time equivalent pay range for this position is $30.00 - $52.00/hr plus eligibility for bonus and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. 

Axionova Engineering Limited is an Equal Employment Opportunity and Affirmative Action employer. We value diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to diversity in the workplace and strives to support candidates with disabilities.

Travel Required

50% of the Time